The room is not comfortable to stay, as well as the bathroom. The amount paid is not compensated compared to other hotels in the city.

The room is not comfortable to stay, as well as the bathroom.The amount paid is not compensated compared to other hotels in the city.

service is good but Air con made big noise

Good location but the rooms are not clean. Polite staff. Good rate.

Good location but the rooms are not clean. Polite staff. Good rate.

Familytrip, 2 adults and 3 kids in a family room. Price is ok, and then you can not expect too much. Old furnished room. Cr/bathroom as expected for this price range. Our bathroom was pritty disgusting, since we found leftover public hair on the wall, beside the lavatory. Even we informed them, they did not clean while we stayed there. So after two nights we found another hotel. Quite old and should need a makeover. Our old fashion tv set was out of order, so they changed it to another one that also was out of order. In the lobby, they had a aquarium, but nobody care to clean. Could be a nice thing to watch while waiting, but instead you feel like rushing out! We got a minivan, and was in need of their free parking, but very narrow frontyard, extremely narrow gate and passing to the garage. If there is another car there already, you have no more space to turn and park. Maybe better to go there as a backpacker?

My first solo trip in a while, so i wantes ro save as much as possible and booked Pacific. The only word that comes to mind to describe this room/hotel is basic. Literally what you need, without the extra fluff of other hotels. It was very confortable and the people were very nice even when my key wouldn't work, they happily reset it for me. Would definitely stay here again!!

Affordable cheap friendly staff close to eateries banka and transportation

Affordable cheap friendly staff close to eateries banka and transportation

We are a family of 5 and rented a family room. We arrived late and left early. The lady at the reception was very Nice and helpfull. The room was bad! The room and bathroom were cleaned, but the Black between the tiles, on the walls, on the beds in the bathroom etc. needed paint and renovation to be clean. We left at 5:00 AM so I can't tell about the breakfast.

Everything has charges! Old apartelle, staff is unapproachable, uncomfortable stay. Willnot return again

My wife Mary and I had came in for an early check in on Monday July 4th. Our flight from Los Angeles had arrived in Cebu early. When we had got there, we had booked a Honeymoon Bedroom, but it was not available. The friendly staff took care of everything right then and there, and had got a great one bed bedroom upstairs. The Kitchen Staff was great, and I loved eating the lady who cook there delicious breakfast. Over all, everything was convenient, and accessible.

Guest on others rooms were very noisy and I had no sleep the whole night

The room is big. Bed and bathroom is good. Neighbourhood is quiet.cheap place to stay. It has free breakfast. The people is nice. But i dont like the tv and wifi connection. Wifi is so slow and about the tv its like your watching damage cd. It goes stop and play then stop again and play again. The place is near malls and markets and i like it.

Sadly I'm a bit disappointed about the stay as the pictures to the room I booked and the actual room I stayed greatly mislead. The room is bit old as the facility's its clean the bed (doublebed)is to small for 2 people actually. After all the breakfast was OK. Personally I don't want to go back

Sadly Im a bit disappointed about the stay as the pictures to the room I booked and the actual room I stayed greatly mislead. The room is bit old as the facilitys its clean the bed (doublebed)is to small for 2 people actually. After all the breakfast was OK. Personally I dont want to go back

We stayed for five days. Staff are courteous. There are roaches in the rooms, Bathroom door handle/lock is broken. Family room for four(2queen beds) are too small.no chair to sit. Need to upgrade the room facilities (beds, cabinets.

What can I say other than this hotel is in The Philippines, a place where you will get extremely poor value for your money. Staff were nice and you could see that theyre trying to keep the place in good condition, but I guess theres only so much you can do. The room itself wasnt too horrible -hey, at least it had a window! but:- Thin, awfully uncomfortable foam mattress that was just about big enough for 2 skinny people- Wifi: forget about it if you work online. Download speed was 0.25Mbps (I kid you not), upload speed didnt exist- Huge cockroaches in the bathroom- Bugs crawling on the walls of the room (they looked like small cockroaches), ants had taken over the floor- Very noisy air conditioning that was either freezing or blasted hot air. Got a sore throat because of that- A trickle of water coming out of the shower head. Good luck if you have long hair and want to wash itAll this for $25 / night plus taxes? If you have travelled around South East Asia, you know that $25 dollars gets you a VERY nice place elsewhere. Not in The Philippines. Ive stayed in accommodation of similar standards in other SEA countries and paid $3 for it. What a rip-off, but sadly this is considered an above-average place and a reasonable price.

It was only an overnight layover stay. The hotel was okay. Breakfast was very oily, but it was something to eat at least for our hungry stomachs. Aircon was very noisy but it kept us cool for the hot and humid night. I chose the hotel for it's location - walking distance the the South Bus terminal where we needed to be early the next morning.

the only good thing about this place is its accessibility and nice breakfast. The room we had has got a broken airconditioning that does not really cool the room but just makes an annoying noisye. When we complained about this we were asked to move to a much older room. The bathroom was very small and the sink not draining well. The room was not cleaned daily and toiletries and towels were not provided unless you asked for it. I asked for a cup once for my little boy and they told that i have to go down and get it.

Stayed for several days. Bedsheets were not changed. No towels. No daily cleaning. Not going back there.

I arrived in an unclean room. So I had to sit in my bed while a hotel staff clean the room for me. The previous owners trash was still there.

I arrived in an unclean room. So I had to sit in my bed while a hotel staff clean the room for me. The previous owners trash was still there.

Staff is great. The room is OK and the location is great. Will stay in this hotel if ever I visit Cebu again.

overall it was relaxing, the room is comfortable, the staff were very much approachable

It was not what the photos showed...very, very basic, fairly clean, no hair dryer and no place to put anything in the bathroom...Internet was bad...and very slow...cooks were nice, food was okay...fried chicken was good. I won't stay there again...location in an alley off the main street. The air conditioning was great.

I am a frequent guest of the Pacific and reccommend it highly to anyone needing an extended stay in Cebu City!!

Not new to the Pacific Pensionne - love the staff, the location - small room but very comfortable! This is my go to hotel in the Phillipines!

I would recommend Pacific Pensionne for light travelers or for individuals who are always on the go. The hotel has free wi-fi in the lobby and cafe area, for the room you need to pay and would have a choice on the number of hours of usage. The location is very good as well, right along a major thoroughfare and would have access to taxis 24 hours. I enjoyed my brief stay at Pacific Pensionne over-all.

There were several issues with this hotel. The room accommodations for the price was too small. The air conditioning (a/c) did not cool the room nor make it cold. There was no way to adjust the a/c to blow to where the bed position was at. Then, there was no hot water to shower with as a basic standard. While in the showers, there was no room to stand as your leg would be next to the toilet bowl. There is no elevator (disabled veteran) that had to walk up/down four flights of stairs. The stairs did not appear to be standard height and at every level, there where large vase decorations that are placed in the walk ways and made you navigate on the stair landings to avoid decor and other visitors. Recommend: 1. Reduce room rate for poor a/c and no hot water in a 14' X 13' room. 2. Improve on the a/c conditions of the room 3. Provide basic hot water for showering 4. Remove abstructions on stair landings to ensure greater movement and consider for fire exit plans To be considered to be rated on a 5 star system, the rating requirements should be used on this hotel not just based on opinions.