Room cleaniless:- dusty coffee maker and cups- poor wifi connectivity- tv remote didnt work- dirty towel with brown stainsService:- staffs were friendly and helpful- booked for in room masssge. Staff at the counter quoted 100000rupiah for 1hr massage. However was charged 200000rupiah, even though the receipt stated 150000rupiah.-price which i paid for should include breakfast, but was denied of breakfast there. And was told to pay a separate fee for the breakfast- ordered a room service for 4am bento breakfast and requested for airport shutle at 430am. However breakfast was not sent. Went down to the reception and everywhere was dark. Not a single soul was around. Felt it was like a hauted hotel. I had to raise my voice to look for staff as there wasnt even a bell for me to press. The staff eventually came out from a room. He was sleeping and overlooked on my requests. But he quickly called for his driver to send me to the airport. Luckily i didnt miss my flight back home

Room cleaniless: - dusty coffee maker and cups - poor wifi connectivity - tv remote didnt work - dirty towel with brown stains Service: - staffs were friendly and helpful - booked for in room masssge. Staff at the counter quoted 100000rupiah for 1hr massage. However was charged 200000rupiah, even though the receipt stated 150000rupiah. -price which i paid for should include breakfast, but was denied of breakfast there. And was told to pay a separate fee for the breakfast - ordered a room service for 4am bento breakfast and requested for airport shutle at 430am. However breakfast was not sent. Went down to the reception and everywhere was dark. Not a single soul was around. Felt it was like a hauted hotel. I had to raise my voice to look for staff as there wasnt even a bell for me to press. The staff eventually came out from a room. He was sleeping and overlooked on my requests. But he quickly called for his driver to send me to the airport. Luckily i didnt miss my flight back home

A small group of visiting church workers from America. A brief two nights. The hotel is undergoing massive upgrade so access was down a dark alley. Staff was great, but the complimentary breakfast was Spartan, perhaps because so few guests. It will likely be an excellent hotel when the renovation is complete.

Not good at all. Strictly not coming back to this hotel. It's old and under renovation when I stayed there.

Not good at all. Strictly not coming back to this hotel. Its old and under renovation when I stayed there.

The hotel was closed for renovation. Hotels.com should have checked for the availability of the hotel. I expect a full reimbursement from hotels.com

Hotel was not clean, smelled of cigarettes, location was bad. Do not stay here unless your desperate.