This Hampton Inn is the most upscale one I’ve stayed in. There were sconces and art work in the hallways, an indoor pool, beautiful lobby, large breakfast area, and work station/area. They upgraded me to a king suite, which was a surprise. I was in town because my mother had passed away so I was able to host family members. The breakfast was hot, varied and amazing! I come here often to visit my family and will always stay here. It’s my new home away from home.

Thanks for the great stay!

Super expensive, super tiny. Not worth the price

Hotel located on a nice hilly spot.

Great place to stay in the Chattanooga area. Very convenient location

Got an amazing room with a beautiful view

Tom was extremely personal and our entire stay was spot on.

I like how the property seems separate unto itself; away from the mall with loads of shopping and dining—yet the hotel is still very close to it all.

No WiFi. Tv kept going in and out the whole stay. Very disappointing. Never had those issues before and we’ve used this hotel many times. For the price should have better amenities.

Love the customer service

This is my go to place when I visit Chattanooga. The people are very helpful, professional, and I enjoy residing here on my business trips

Comfortable beds, great breakfast, decor was very pleasant

I booked this for a room with a King sized bed reservation in May. Upon arrival I was told the hotel overbooked and gave our room away. Which was absurd! Reception said I needed to take a lesser sized room even though I prepaid, this was unacceptable to me. I mentioned this to my husband and he insisted that we had a reservation and the hotel needed to fix it! Then the receptionist made a statement that it was because we booked through a third party site. By the way we are Hilton Honors Members. But got the best price through Hotels.com. We went to celebrate our anniversary The freezing pool had no heat as parts hadn’t arrived for the dehumidifier. We did get the room we reserved but I feel it was given begrudgingly. Breakfast was good both days but the hotel ran out of tea, as I like to have a cup in the afternoon. Overall I was disappointed, as we had stayed at this hotel before in 2018 and 2020 both for ten day stays, each time less enjoyable. We won't be returning to this hotel in future as we went to enjoy the pool (which wasn't available). Just didn't like to feel I was 'Less Than' for booking there.

Newer hotel in great condition. Outstanding staff. Plenty of restaurants within walking distance. Only 15 minutes from downtown.

We know what to expect when we stay at a Hampton. Comfy beds, assortment of pillows and a microwave/fridge. Hampton has a much better breakfast than most chain hotels which is a plus. This particular Hampton needs a little more attention to the bathroom. The walls had just been wiped down, not cleaned and there was mildew under the soap dish. Other than that, it was a great stay.

Lovely hotel, outstanding front desk staff super friendly, dog friendly and close to lots of restaurants and shopping

We always stay at Hampton and I can never complain. At checking in the lady was such a great host. At 10pm no one is ever that cheery and nice.

This is a nice hotel. It has a great location, excellent parking, and clean, comfortable rooms. The staff is competent and courteous. The only thing that would keep me from giving it a higher rating is that the grounds need a bit of attention-trimming and general maintenance.

Great staff!

There was no body soap in my room. Breakfast was terrible, so opted for the to go bag, which only had a water, an old bagel with peanut butter and an apple which was old and tasted bad, so was not quality checked. Lobby coffee had no reg creamer, had to go look for kitchen person

Room and Staff very nice. Paid a little extra than other hotels to get the better room and location

Staff was very nice, the property was clean and quiet, the room was pretty and large. I was very pleased with my stay.

Convenient from the highway and clean. Staff is friendly and breakfast is great. Only disappointing aspect was that we booked a king size bed and were put in a room with 2 queens.

Overall everything was worth the price.

Perfect

Nice and clean. Beds a little hard.

Excellent A

my stay was great and the check was smooth and the employees were kind

Nice, clean, modern facility.

great hotel except the bed was too firm for me. That was my only complaint.

Yes stay here

The tv barely worked, it kept buffering. The bed is so lumpy we couldn't sleep and the worst was the toilet bowl was dirty when we checked in.