Excellent place to stay, good parking and great support staff

Good property but approach to the property is very difficult very hard to find this property

Nice hotel, even according to Western standards. Unfortuntately I was told that breakfast was included - but had to pay for it the next morning. Staff shall be trained better accordingly.

When I arrived at the hotel It was very dark at the reception counter and I had to wake up the desk person to ck me inn ....... I was not comfortable going up to my room but at 1am in the morning I had no other choice but to go up to my room. I couldn’t stay there longer cause I went to the bathroom and it was full of flies ..... so I took quick shower and cked out with in two hours .

When I arrived at the hotel It was very dark at the reception counter and I had to wake up the desk person to ck me inn ....... I was not comfortable going up to my room but at 1am in the morning I had no other choice but to go up to my room. I couldn’t stay there longer cause I went to the bathroom and it was full of flies ..... so I took quick shower and cked out with in two hours .

When I arrived at the hotel It was very dark at the reception counter and I had to wake up the desk person to ck me inn ....... I was not comfortable going up to my room but at 1am in the morning I had no other choice but to go up to my room. I couldn’t stay there longer cause I went to the bathroom and it was full of flies ..... so I took quick shower and cked out with in two hours .

The check in process was very cumbersome and given language issues added to the same. The room size was decent, however the furniture is very old and not maintained. The washroom had a foul smell and needed maintenance. The linen was old and smelling too. Overall not a hotel I recommend. The service at the restaurant was very slow.

The check in process was very cumbersome and given language issues added to the same. The room size was decent, however the furniture is very old and not maintained. The washroom had a foul smell and needed maintenance. The linen was old and smelling too. Overall not a hotel I recommend. The service at the restaurant was very slow.

Staff make this hotel good and service and helpfulness are strong points. Just one niggle: the piped music is repetitive and awful. Let's have some classical Indian music!

We had a lovely welcome at 05.00 and were shown quickly to our room. The room was as expected, clean and spacious and with a/c which kept us cool. The hotel is centrally located for attractions and shops but in a back road which was relatively quiet, away from road noise. All staff were lovely: very polite and helpful. The restaurant food was delicious at breakfast, lunch and dinner and was clearly prepared carefully for everyone’s well-being. The rooftop pool was refreshing and where else can you swim with kites flying right over your head? I think we had borrowed their drinking pool for a while and they were checking us out! Overall, a good choice to acclimatise after a flight and although slightly overpriced I would not hesitate to return, especially as the food was good value for money.

Great hotel. Breakfast was amazing with great varieties. Location is good too with easy access to local areas. Staff are very friendly and helpful.

Comfortable stay.Close to railway station bus station

decent

Had booked the hotel for my parents, but the AC was always set at 22°c resulting in great discomfort in spite of repeated reminders .. to add to it parents were charged an additional time for availing pick-up from the hotel while it was already paid for..

Wonderful experience and nice staff good environment for family

I like everything about this hotel. The room, the staff and the morning breakfast were up to our expectations. In addition to that, the hotel sales manager, Vishu went extra miles to meet one of our special requests. Thanks much!

Very good, very courteous and hospitable staff

Staff was very helpful and pleasant

Location to train station is excellent. Rooftop pool is a unique facility here in Trivandrum where swimming below hovering eagles was an amazing experience. Room was spacious and met all needs. Staff were attentive and efficient in helping us on our forward journey (thanks to Ambali). Restaurant offered a wide choice for buffet breakfast.

Friendly staff... Clean rooms Easy to book Friendly watchman

Friendly staff...Clean roomsEasy to bookFriendly watchman

Improvements continue to be made since we were last there. More Staff speak English, the rooftop pool is beautifully maintained, the restaurant has some of the best breakfast buffets and dinners in India, the linens on the beds and the towels are very white and soft. Construction on the street outside has been finished, so it's much easier to walk to local shopping. Close distance to both bus and train stations. Staff are very helpful and friendly.

On arrival, it seemed I was an unexpected guest even though I had booked my 3 night stay (and paid in full!) about 9 months ago. I showed the hotel email confirmation and they took a copy. Even then, on the second day, the hotel called me asking when I was going to check out - that day! Again, I showed them my email confirmation which, as I say, they had already copied. For about a third of my stay, there was no internet connection. To someone like me, who relies on the internet for many things (including travel), this was very inconvenient. My room had 2 beds but they were far narrower than in most comparable hotels. Apparently, the hotel transport to Trivandrum Airport costs Rs 800. I travelled by auto rickshaw for Rs 200 and even then, as a foreign tourist, I imagine I was overcharged. At all times, the hotel staff were polite, friendly and helpful - treating me, I felt, as an individual and not just as a number. Maybe because I was travelling alone, I particularly valued the attention they gave me. The hotel is, generally, in very good condition (including the rooftop pool). Trivandrum Central railway station is nearby - about Rs 20 by auto rickshaw. Overall, I would say this is a good business class hotel with the facilities (eg gym, pool, bar & restaurant) to make one's stay enjoyable. Room facilities include a/c, satellite TV, a fridge, a free daily newspaper and a bottle of water.