Friendly staff. Good breakfast options. Great location. Clean and comfy rooms.

Everything was good. Front staff was very helpful and welcoming!

Paul and his team were very helpful and always greeted us as we entered or left the hotel. It was a little snug w 4 adults but we weren't in the room for long except to sleep and prepare to go out again. Would've liked to have protein (bacon or sausage) with the breakfast would be my only request.

Couple things happened that soured my experience. 1) the airport shuttle promised was out of service, so I incurred an $18 unanticipated cost and 2) a cockroach came out to greet us upon our departure

Excellent!

Rude

Stuff are friendly

Paul at the front desk was a fantastic host, and the breakfast attendant also was very nice, attentive, and kept up well with replenishing and cleaning

Its amazingly, front desk super friendly. Our room is amazing love the restroom and the kitchen. 100 recommend

This is my go to place to stay when I travel to Harlingen.

The entire staff was great.

Great room and staff

Great

The service was exceptional and the night clerk remembered my name and greeted me each time I walked by. That is unheard of. Unfortunately this hotel has carpet throughout and it desperately needs replacing. It is dirty and smelly. Every time I got off the elevator on the second floor, it smelled like garbage. Spend some money and replace all the nasty carpet.

Cleanliness

Lovely place to stay.

Very nice

Easy in and out from major routes.Shopping and dining varietuy close by. Super friendly staff. Good breakfast variety. No ice macines, loud AC, no TV channel guides. I was able to get ice and a guide from the desk manager.

Very clean hotel and comfortable rooms, just short staffed. Check in took a little long and the breakfast was poorly prepared

Very clean hotel and comfortable rooms, just short staffed. Check in took a little long and the breakfast was poorly prepared

Clean and safe.

We attended a funeral, and all the family stayed at the Residence Inn. We had room in the lobby area to meet and visit, which is so important at a stressful time. I had a shipment of flowers shipped to the desk, so I could DIY in a better container (which I brought with me) and take them to the gravesite. The desk personnel was accomodating and everything went smoothly.

Paul at the front desk was just awesome! He made us feel welcomed, and his attention to detail was phenomenal!

Having never stayed in Harlingen, I was at the mercy of Hotels.com, and the hotel did not disappoint. The bed was among the most comfortable I have ever slept on at a hotel, and the climate control of the room was responsive! Would definitely stay there again for a trip to Harlingen.

Excellent

Excellent

We love the staff. We would like more amenities such as a small restaurant or bar. The pool has also been closed for maintenance the last 2x we stayed.

We love the staff. We would like more amenities such as a small restaurant or bar. The pool has also been closed for maintenance the last 2x we stayed.

First of all, this hotel is INCREDIBLY clean, modern, new & beautiful! The guy at check-in was extraordinarily kind, welcoming & helpful. I booked the largest 1-bedroom suite, which I loved was on the 1st floor away from all the other rooms. I had kids with me, so it's nice knowing we're not bothering anyone below. The reason I booked this hotel is for the basketball court & amenities. My son LOVED playing basketball; we brought our own ball, but I bet they have one to loan. They also had a gas BBQ pit & we were able to borrow their cooking tools. The pool was clean & plenty of towels were available. They have a cushioned seating area next to it with a fire pit, plus tables & chairs to eat at. The suite itself was GORGEOUS, my kids were SO amazed & said they wanted to live there! Lol The kitchen had everything you needed including very nice plates, cups, colander, stove, roomy fridge, dishwasher..literally everything. The couch was comfortable & clean. The desk area was awesome with tons of plugs built into the table; there were even plugs built into the sofa area. This is so convenient, as opposed to older hotels where it's hard to find/access plugs. Restroom was very clean, large, & modern; WONDERFUL showerheads/water pressure! We brought an air mattress, since sofa beds are rarely comfy. That was the 1 thing I wish, that they offered a suite with 2 beds. I paid $185, with fees on a Saturday. I checked for a different time, but it was $350! I'd stay again for $200 or less.

The room was very nice and clean. The bed was hard for me, but nice pillows. The only dirty part was the pool. It was very cloudy. So we skipped that adventure. Otherwise it is a good place to stay.

The room was very nice and clean. The bed was hard for me, but nice pillows.The only dirty part was the pool. It was very cloudy. So we skipped that adventure. Otherwise it is a good place to stay.

After having such a bad stay in south padre island we decided to check out and stay in harlengin. I booked the residence in and it was the best. They stay was awesome. Staff was friendly. And good breakfast. Will stay again when we come down. Thank you for an awesome stay