We were very impressed with the cleanliness, politeness, generosity of employees.

Starting with the positives. The room is more spacious than most hotels that I visit. This applies to the bathroom as well. Everything was clean and upkeep was good. They also let me charge my car using an outlet on the side of the building, which is a nice bonus in an area with no real charging infrastructure. Now, the negatives. On Hotels.com, a bar is clearly advertised in the photos. That was one of the reasons I selected the hotel in the first place. When I arrived, I was informed that the bar was not open and that the hotel did not have a liquor license. This was very disappointing, as there were cheaper options in the area and I feel like I paid for a feature that doesn't actually exist. The complementary breakfast is nothing particularly special. Typical hotel bacon, scrambled eggs, and some pre-packaged waffles. With that last one, the Holiday Inn Express has a waffle machine. That hotel also costs less. You have to pay extra for internet that is really capable of doing much outside of email. This is something I have rarely encountered. In other, cheaper, hotel options, I haven't had to pay extra and streaming has been fine. If you're just looking for a nice room and don't expect anything else, I reckon this hotel would be fine. I came expecting more, because that is what was advertised.

Convenient, clean, friendly staff at front desk.

For the money I spent I was disappointed. Pool was small my kids had to get out when another family came in. For breakfast the food was decent but the milk was expired and the juice was water. And food was cold.

I would have love to have tea or coffee all way accessible

Great breakfast and exercise room… reservations were not correct from Expedia but were corrected after manager involvement… beds were too soft and coffee not available 24 hrs…nice people and good room set up !

Fridge had no freezer section but main fridge part froze our food. poor lighting. Furniture in room was flimsy and old. Poor layout. Everything was cheap about this room. Not worth the money.

Overall the hotel was nice breakfast was good but the added a $25 incidental fee at check in and the pool was closed even tho when I was booking it they’re website said the pool was open