Good stay! Breakfast could be better

Great. Good location

Everything it good location or room I think I will come backs again.

I had a room from the new part of hotel; room was spacious and nice, big balcony and ac. Sink for handwash and mirror were outside the toilet, but there was no plug-in for hairdryer (nearest was next to bed or under table...). Otherwise i liked the room. Breakfast was modest, but everything was set up nicely. Every morning they cooked waffles and scrabble eggs for you. Missed a bit some vegetables.. The hotel was in the middle of the Kai Bae village, everything was near. You could book a trip or rent a motorbike just around the corner. One pool at the moment, but another one coming. To the Trat airport approximately 30-40min.

Big room, perfect for a group of four. The breakfast is really nice for the price. Big pool! But the sunbeds would need an update!!

We arrived to our room with a door lock that was coming away from the door, you can pull the lock out and turn the inner barrel to unlock the door. The tap sink we had to hold still to turn it on as it was so loose it would just spin if you didn't hold it. We awoke at 0200 with a few ants in the bed, l got up turned the light on to look in the bed and the whole floor was moving with ants. We went to reception and they tried to give me a can of bug spray, l said no l want another room, they tried to move me into a room that was infested with some sort of fly nest in the bathroom with a hord of flies l refused, they then moved us to another room that only had a few ants. All the rooms are the same layout and all are fitted out the sane. In the morning the manager came to us and said we had to move back into that room l said no it's infested she said we would have to pay £200 to stay in the new room as a new booking, l refused and went across the road to another hotel and booked a room there as we stayed there last year and it was beautiful. I will never ever go back to the stage, the service and conditions we received was terrible. If only videos could be uploaded, we recorded the ants and flies. I will add that we complained to hotels.com about this and they contacted the Stage and got us some money back.

We arrived to our room with a door lock that was coming away from the door, you can pull the lock out and turn the inner barrel to unlock the door. The tap sink we had to hold still to turn it on as it was so loose it would just spin if you didnt hold it. We awoke at 0200 with a few ants in the bed, l got up turned the light on to look in the bed and the whole floor was moving with ants. We went to reception and they tried to give me a can of bug spray, l said no l want another room, they tried to move me into a room that was infested with some sort of fly nest in the bathroom with a hord of flies l refused, they then moved us to another room that only had a few ants. All the rooms are the same layout and all are fitted out the sane. In the morning the manager came to us and said we had to move back into that room l said no its infested she said we would have to pay £200 to stay in the new room as a new booking, l refused and went across the road to another hotel and booked a room there as we stayed there last year and it was beautiful. I will never ever go back to the stage, the service and conditions we received was terrible. If only videos could be uploaded, we recorded the ants and flies.I will add that we complained to hotels.com about this and they contacted the Stage and got us some money back.

Great budget hotel, if your looking for comfort and good location with added bonus of a usable pool, then you don’t need to pay high end prices for top hotels. this hotel is clean, tidy with friendly staff in a location close to all amenities with plenty of restaurants close by. Easy to access other resorts as half way between all of them, Stayed on Koh Chang 6 times now and this is probably the best all round hotel regards price, location and comfort, will be booking this on my next stay