This place is TERRIBLE! Mattresses were original to building it seemed. Mold on bathroom ceiling, hadn’t been painted in decades so there were chips all over all the walls. The internet didn’t work at all. The entire place smells like an ashtray, even in the nonsmoking rooms…..why even bother? The only restaurant has about 5 items to choose from. It’s just horrible! Then, they charged $157 a night?! Ridiculous!!!!

I reserved 2 rooms and paid in advance for them. Upon arrival they only had 1 room reserved if after I presented my receipt showing that I paid for 2 rooms. The rooms are outdated, no closets, and the food from O’Henry’s restaurant was terrible!!!!!!!!

Great food, friendly service, room was clean and very comfortable

Room smelled like mold and smoke but it looked clean and was clean. Beds were comfy and staff was very nice.

I paid online through Expedia for a King room - I received a double 😡 I didn’t know there wasn’t a fridge or microwave- bathroom was so outdated- it was confusing on how to even get to “check in” they didn’t even have coffee in the lobby- the lil coffee pot in the room was a joke - the chair in the room was SUPER DUSTY- Staff is very friendly - I understand that things are under construction but guest come first

The staff was excellent. Everyone I encountered was friendly and responsive to all my needs and questions. The property itself was probably a showcase at one time, but has been neglected for some time. The room was clean and stocked with all the necessities. However it was outdated and needed more or better lighting. I asked the front desk about free wifi and he gave me the info and then he said " We have it, but it is spotty. Depending on your room you might not be able to connect." He was correct, I could not from my room. Not his fault, I felt bad for him having to tell all the guests that.

Nothing that was supposed to be provided was there. No fridge, microwave, breakfast, or dining options were available. No place nearby to get food or groceries. Had to leave our trash and wet towels outside the door and wait for clean towels to be left in that spot. Our suite smelled like stale urine and carpeting was stained and dirty. We reserved 5 nights, considered leaving but had nowhere else to stay

We were not there for the casino. Our stay was proximity to the Blues Festival in Helena. There were these issues: Entrance to the hotel is hard to find. The entry lanes wander around the parking lot, directing you to the casino. I had to go inside to get directions to the hotel entrance. No remote for the TV. Maintenance brought several remotes to try, but none worked. We were able to get the TV on with a switch on the TV, but not able to change channels. The maintenance guy was sorry, but we never heard from him again. No working TV? Too bad. We could sign on to the hotel WIFI, but internet not available. When I asked the desk clerk about WIFI, he said it doesn't work well in some areas of the hotel. Fortunately, I have a "hotspot" on my phone. Water was "hard" not good to rinse soap off. Ice machine on the 2nd floor was out of order. I had to go down to 1st floor to get ice. Clearly, management is not interested in maintaining a reasonably cared for lodging facility.

Everything was excellent. The staff was great and very helpful

We booked 1 room with 2 queen beds. We got there and had two double beds. Showed our booking paper to the guys at the front desk and ask to be moved to A room with Queen beds and he SMILED and kept SMILING and said that they didn't have any queen beds in their Hotel. Said Expedia is giving out WRONG information.The floor was dirty. We had 2 set of towels for 3 People. He took A copy of my Booking papers that stated: I booked 1 Classic Room, 2 Queen Beds. Also paid A hotel Booking protection for 3 People. We came there only to sleep, NOT to Gamble. When we left the room we were headed to Helen, West Helen and Marvell. HOPEFULLY I will never have to go there again. MOTEL 6 would have been A better place to stay. Atleast there we would have had room to sit other than on the Beds.

The base boards, lamps, and desk was dusty. The shower water was brown, turned wash cloth brown. Toilet kept bringing up stuff that was whatever in it. I complained, they said just let the water run until it clear.

Moved 3 times to get a room with good ac, no hair dryer, carmel color water coming out of faucet, no kind of coffee pot throughout the whole place. Mold in the bathroom

I liked the live dealers in the Casino

Facility was VERY dirty, Unkept, & Smokey!

Spiders in the bathroom. Yellow water coming from the sink and shower

I loved the view and ho safe while I was there

The carpet was filthy the phone didn’t work and the bed had stains on them terrible for almost 200 never will I ever stay there again

Dog hair and stains have pictures out middle of nowhere and pool was shut down never again left day early and it was my wifes birthday

IT WAS VERY CLEAN AND THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL

The room was really nice and clean, no problems with the appearance of room. Only, we did not receive ANY services in this room. I know you don't change the bed every day, but what about bathroom or vacuum the floor after a couple days of being used. NOTHING!! Also, there were no explanations given on your Housekeeping polices. Upon checking out this morning, there was not anyone to talk or to get a receipt of my charges. We could not get in the building ALL the doors were locked. There were several numbers I'd tried to call without any results. I would like to request a copy of my bill, please.

I enjoyed my night stay. Very friendly people and they were all very accommodating.

There was not high speed WiFi in the room as advertised. Actually, no wifi service on the property. Pool was closed. Room was clean and comfortable

It was more of a motel,not a hotel. Clothes storage is rack attached to the wall. You had to request an iron and board from front desk. There wasn't a microwave or refrigerator in the rooms. It doesn't have a restaurant only a grill. It doesn't have the minimum amenities expected to be provided by a hotel. I will not recommend it to anyone nor will I return even if I were given a free room.

This hotel is old and outdated. The carpet needs to be replaced, lots of stains. The beds needs to be replaced. The ac unit is old. The tv is so small. I was so ready to leave. The room was clean though.

Bare basics. No internet. Price is why I chose it and I wish I had picked better.

updating of the casino is due. Long walk to get my stuff in. Very friendly people tho.

I went for quick getaway and it was perfect.

I liked the fact that the property was close to the event i was attending. There were spiderwebs all over my room. I killed 2 spiders in room.

Very run down. I would recommend going to Tunica.

Was looking for a place with gambling, had fun even if it wasn’t my lucky night.

Ac broke in the room , windows don’t lock , stinks , bad service

This is a very afforable place to stay. The rooms are comfortable, clean and roomy. The staff is extremely friendly and helpful. We stay there for both Clarksdale's Juke Joint Festival and King Bisuit. It's handy to both festivals with free parking. We have eaten breakfast in the restaurant and it was very good. And if you gamble, we don't, it's a nice casino. Highly recommend.