We had a concert at Bridgestone. This was a great hotel close to the arena. The room was nice and comfortable. The only issue was it is evidently close to a fire station or something because there were sirens all through the night.

Valet is the only parking option and it is not a smooth experience. Used the link to call ahead for my car twice and they had no idea I had called for it until I got down and told them. They also couldn’t find my key both times. If it’s going to be the only option, then it needs to be more efficient.

Check in was quick and easy. They even had room ready much earlier than official check in time. They will valet park your car and hold your luggage if a room isn’t available. Then you can enjoy the city while you wait. Rooms were quiet and beds were comfy.

Great hotel, location, staff and facilities were great and reasonable priced.

The hotel is close to downtown. Rob and Ocean were excellent. Very attentive and friendly.

Check-in was quick and easy. Front desk staff was very friendly and helpful. We were assigned a room on a floor that apparently had water issues. There were 2 huge fans blowing in the hallway one room away. Our room smelled musty and our son started sneezing and severe running nose. First, we thought he had caught a cold but when we leave the hotel, those symptoms did not occur as severely. We asked to change our room. The staff was very accommodating. Once we moved into the another room, he got better. My suggestion is when there is an issue with flooding/water is to let the customers know in advance before just assigning a room near the problem; therefore, avoiding an unpleasant experience. Other than that, the second room was clean. Location was good for us as a family as it is in easy walking distance to most sites but not so close to Broadway.

Very pleasant stay!

There was a lot of water in the bathroom and we don't know where it was coming from. Could be a leak