Sotetsu Hotels The Splaisir Seoul Dongdaemun

Helpful and friendly staff

The room was not cleaned during our 4-night stay, except on the last day, when we removed the sign from our bed. We thought the sign meant we didn't need to change the bed linen daily, but we didn't expect it also meant our bed wouldn't be tidied. It was convenient to have the coin-operated laundry facilities in the hotel's basement. The buffet breakfast was pretty meh. Glad we decided not to include it in our booking and only went there on our last morning there. The food choices are standard. And the staff will make sure you leave the breakfast hall at 10 am on the dot, as that is when they say they will close. Closing time = no more guests in the dining area, not just the kitchen's. So you need to make sure to time it well before you go. The staff were kind enough to let us extend our stay for 30 minutes when we asked in the morning. We will be charged 11,000 KRW if we want to stay for an extra hour. Pretty strict.

Hotel was clean and had a great location for our needs. Would definitely stay there again.

This was a perfectly located hotel. Airport bus stop and lift to metro lines literally at door. Lovely, comfortable big rooms and enjoyed the pyjamas & bathroom. Staff polite and attentive with any query. Would certainly stay here again if in Seoul.