I made a booking and they couldn't find it; when they did, they couldn't give us the room I reserved - we booked for a studio business room and we were given the only room available, a double bedroom.

The internet worked very well and was stesdy until my ladt two nights when it went out on my laptop. I don't believe that was their issue though, because I could still connect via phone. The AC was out in my room for most of the nights I spent there. Making the cooling sound but no cooling. I was miserable. Though the staff promised that someone would come, no one did. Additionally on one of the hot nights, the water was off and I couldnt even take a shower! While working at my laptop one evening, i suddenly started feeling bites in various areas of my body. I felt things crawling over me, biting me. After my shower and rubbing down with some oils, it subsided. The next morning I could see more clearly. Tiny ants were pouring out of a hole right by the table. They were biting me the night before!! I observed bugs on the floor crawling near my suitcases. The bathrooms were not properly srubbed. Old scum and dirt accumulated around the outside of the shower. I pointed it out to the girl who cleaned it, but it wasn't properly done. The room felt dirty though it looked clean, to me. The spread was torn.the pillow that I could see under the pillowcase was dirty, stained from fluids and spotty. This has been by far my worst experience at any facility. in Never again

The internet worked very well and was stesdy until my ladt two nights when it went out on my laptop. I don't believe that was their issue though, because I could still connect via phone. The AC was out in my room for most of the nights I spent there. Making the cooling sound but no cooling. I was miserable. Though the staff promised that someone would come, no one did.Additionally on one of the hot nights, the water was off and I couldnt even take a shower! While working at my laptop one evening, i suddenly started feeling bites in various areas of my body. I felt things crawling over me, biting me. After my shower and rubbing down with some oils, it subsided. The next morning I could see more clearly. Tiny ants were pouring out of a hole right by the table. They were biting me the night before!! I observed bugs on the floor crawling near my suitcases.The bathrooms were not properly srubbed. Old scum and dirt accumulated around the outside of the shower. I pointed it out to the girl who cleaned it, but it wasn't properly done. The room felt dirty though it looked clean, to me. The spread was torn.the pillow that I could see under the pillowcase was dirty, stained from fluids and spotty. This has been by far my worst experience at any facility. inNever again

I don’t stay because the room was dirty especially the sink, air conditioner was on but room never got cold and the ambient temperature was approximately 80F. Receptionist was not at lobby, never pick up my call: very unprofessional. Communication was extremely poor. It a gross misrepresentation of what is on the website. All attempts to communicate with hotel.com was unsuccessful. I was told there is no refund: I believe the hotel doesn’t have any motivation to keep the place clean because once you booked they take your money. People sitting at the lobby and with laptops connected to the power source at 11pm. Terrible hotel. Total waste of money.

I don’t stay because the room was dirty especially the sink, air conditioner was on but room never got cold and the ambient temperature was approximately 80F.Receptionist was not at lobby, never pick up my call: very unprofessional. Communication was extremely poor.It a gross misrepresentation of what is on the website. All attempts to communicate with hotel.com was unsuccessful. I was told there is no refund: I believe the hotel doesn’t have any motivation to keep the place clean because once you booked they take your money. People sitting at the lobby and with laptops connected to the power source at 11pm. Terrible hotel. Total waste of money.

Wifi and breakfast service is cool................

Pleasant hotel close to the airport and other places in Accra such as Accra mall. Clean, high standard.

Had a wonderful time and was safe and comfortable. Staff friendly