The hotel rooms are excellent and well appointed, the type of accomodation is a little missleading its more like a 5* Motel in the middle of town than a relaxing retreat. Staff were excellent and room was extremly clean and comfortable but almost no recreation facilities and built above a car park in the middle of town. I had an unfortunate week with constant power cuts which were across town not just this hotel due to load shedding. We also had a day were local boys stole water pipes so no water in the room for shower etc. Management fixed within 4 hours which was a good result.

The staff was just off. Felt pushy with reservations from the beginning. The breakfast staff was wonderful and the room was always very clean. Just got weird vibes from the front desk staff.

Overall this was a very pleasant stay. The rooms are spacious and comfy. The front desk is very polite ans helpful. Everything is clean. My big negative was the breakfast. There is a continental breakfast laid out which was good, but had nothing hot. We just assumed that was it, until at the end they brought over a hot breakfast menu. At that point we had already eaten enough. Highly suggest keeping the menu at the table to begin. The second day we decided to get hot breakfast but waited 20 minutes for someone to bring a menu. Then 20 minutes later no one had taken our order still and I had to leave. Also a small pet peeve is the menu says enjoy a selection of teas but for breakfast they all cost money even though there is free tea in the room. I ended up bringing mine from the room.

Had a great stay. Good location near the center.

Loved this hotel, the staff were really welcoming and friendly and recommended places for dinner as we arrived. The room was beautiful, with a free standing bath and views that were incredible. Highly recommend.

super hotel perfecte ligging tof personeel

I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.

I would completely recommend this hotel. The staff was very friendly and accommodating. My room was spotless and beautiful and the location was in the center of town with great restaurants and shopping just around the corner.

Wonderful room and magnificent view. Great staff. Everyone was very friendly and helpful. I will definitely be back!!

The views from our room were STUNNING - of the mountains, trees and flowers. Very large room, wonderful breakfast every morning and staff were very friendly! Safe parking right by the hotel in a lot off the street. The location of this hotel was EXCELLENT for walking through Franschhoek exploring. You can walk to the wine tram easily and restaurants.

The pictures don’t really show that these are essentially rooms above shops (very motel-like). The check-in was very cold - no explanation given about the hotel neither did we get any assistance with taking our bags to the room. The rooms are not bad - slightly dark but well furnished. Pillows are terrible - almost non existent. We ran out of hot water on the second day and were offered a dirty room to shower in by the manager (who was very rude to front desk staff). Cleanliness also wasn’t great - there were shards of glass on our room floor. If you’re looking for a hop in-hop out kind of stay this could potentially work for you due to location. But for what we paid, Franschhoek definitely has a lot more to offer in terms of value and experience. I would definitely pass.

Great location, good parking facilities, nice mountain view from room, nice breakfast. My only reservations were that I thought the bathroom facilities could have been cleaned a bit better. Also, in our room the bathroom screen doors didn't align properly so that you could see the person in the bathroom through the gaps (which isn't ideal when sharing a room with a friend!). Also, the fridge was very noisy. Otherwise, the hotel was nice and in a very convenient location.

Gorgeous room, excellent service Staff went the extra mile to be helpful

Gorgeous room, excellent serviceStaff went the extra mile to be helpful

The location is good being right downtown in Franschoek. What we didn't like is that I caught the hotel manager locking himself in our room for 10 minutes and not opening the door after my request. He argued that he was cleaning the room, but he did not do anything in the room, had no cleaning supplies but was checking the content of our luggage. We left the hotel right away since we did not feel save there anymore. I would not recommend the place to anyone.

The location is good being right downtown in Franschoek. What we didnt like is that I caught the hotel manager locking himself in our room for 10 minutes and not opening the door after my request. He argued that he was cleaning the room, but he did not do anything in the room, had no cleaning supplies but was checking the content of our luggage. We left the hotel right away since we did not feel save there anymore. I would not recommend the place to anyone.

Rooms were beautifully decorated, very clean and everything you need. Complimentary wine and beer always goes down a treat. Bed was so comfortable. Very spacious room. Very kind people on reception we had arrived a little early and they allowed us to leave our luggage so we could explore. The breakfast was delicious (especially the French toast). Location was amazing literally walk out the hotel into thr centre of town. Unfortunately when we stayed there were huge mountain fires 8kms away from the town but the gentleman working nights was very reassuring as this is something we'd never witnessed. So a special thank you.

Rooms were beautifully decorated, very clean and everything you need. Complimentary wine and beer always goes down a treat. Bed was so comfortable. Very spacious room. Very kind people on reception we had arrived a little early and they allowed us to leave our luggage so we could explore. The breakfast was delicious (especially the French toast). Location was amazing literally walk out the hotel into thr centre of town. Unfortunately when we stayed there were huge mountain fires 8kms away from the town but the gentleman working nights was very reassuring as this is something we'd never witnessed. So a special thank you.

Very enjoyable.

Great room,breakfast and location. Very nice decor

Amazing boutique hotel!the staff is super friendly!they offered us a bottle of wine and were very helpful in terms of helping us book dinner places!the hotel is very well located:Less than 1 mn walk to the franschhoek tram office!near 2 exchange bureaus!good breakfast and great views from the room!definitely recommended!

Everything was perfect. Great breakfast, custom made. Room is really nice with a great view of the mountains. Very comfortable bed. Spacious bath with big tub and nice separate shower. Mini fridge is fully stocked, including wine, all complimentary. Private parking, free wifi. Best of all is location. It is just a few steps away from main street and right where the wine trolly picks up. It couldn't possibly be more convenient!

It was a great place to stay. The location was perfect, the staff is amazing and the hotel is first class. One of the best hotel we stayed in. We highly recommend this hotel

The hotel is located right in the centre. The rooms were lovely and clean and as it was very cold the day we were there, the wood burner was a lovely addition to the room.

EXcellent!!!

Excellent room, large, well appointed, plenty of wardrobe and drawer space. Good bathroom.

This hotel is incredibly good value for Franschhoek without being ‘no frills’ or a cheap generic chain. The rooms are all individually and beautifully designed and decorated with good bathrooms stocked with good quality products. The views are stunning. Staff very friendly, helpful and polite. Very good breakfast included in the room rate, with small buffet and hot breakfasts cooked to order. Locate is excellent, right in the heart of town and an easy walk to everywhere. The fridge was stocked with wine, beer, soft drinks and water, all complimentary, which was a very welcome surprise. The hotel doesn’t have a restaurant but there are many, many great restaurants in Franschhoek and the surrounding vineyards. Do book in high season though as the restaurants do get busy.

Staff were extra friendly and helped us with travel around Franschoek and then onto Hermanus. Breakfast was simple yet very tasty - try the Onassis eggs - yum. If the WiFi doesn’t work just ask reception to reset the router. Only having 6 rooms means the hotel has a super-relaxed feel. I totally recommend staying here when in Franschhoek.

I loved this hotel. The staff was super friendly, the rooms were delightful and the location was central. It was perfect for me to stay in alone, and would also be fine for a couple (although the bathrooms, while beautiful, are not very private). I would definitely stay there again! One note to the hotel: it seemed like scented detergent and/or fabric softener was used on the linens. I, and many others, are allergic to scents (they cause me to wheeze and break out in a rash), so a switch to an unsxented brand might be in order. Thanks again!

Nice town with nice restaurants and reasonable shopping.

Franschhoek Boutique Hotel felt like superb luxury with the comfort of home. The warmth of the lobby with the fireplace and couches felt very inviting and like a peaceful retreat just steps away from the Main Street. The staff was beyond gracious and helpful and was eager to ensure the room met every need and that all transportation and wine excursions were arranged. The room itself was stunning - I wasn't expecting it. The view out of the french doors looked like a painting with the mountains, vineyards, and lush greenery blending together. The bed and bedding were like a cloud. The concierge made a fire in the chiminea in the room, which was lovely. The bathroom was very spacious and modern with an amazing, deep tub. There was a full tea and coffee bar with a wine rack, the toiletries smelled amazing and were high quality, and the robes were a nice touch. Truly, the thoughtful detail is what makes this hotel a true experience. It definitely feels very high-end, but it's also unassuming, which makes it feel very warm and like home. After being in Cape Town for two weeks in a range of hotels, Franschhoek Boutique Hotel felt like SUCH a treat.

Beautifully decorated room with comfortable bed and luxury linen. Friendly helpful staff.