Nice hotel, friendly staff. The included breakfast buffet was substantial with many different choices for whatever you like from waffles to eggs to oatmeal, cereal and pastries. At first we thought it was odd that it was in the edge of the mall, and we're concerned there might be a lot of noise, but it was very quiet. There is a 24 Hour fitness across the parking lot and many restaurants within the mall complex, even a grocery store with fresh poke. The location was perfect for the things we wanted to do - 20 minute drive to Pearl Harbor, without the traffic of central Honolulu. 15 minutes from many beach areas as well.

My bed frame was broken on one side and the mattresses were terrible. For the price- I expected a bit of comfort. I am a frequent traveler and i would not recommend staying here again due to the poor sleep. I was also not informed there would be building maintenance on my floor that had blower fans constantly on and the chemical smell was very strong at times.

My son and I visited Hawaii together for the first time & decided to stay away from the hustle and bustle of tourists…we tried this part of Oahu for 3 days and 2 nights. The hotel is located within a shopping mall area across from a gym and a food mart (w/yummy choices of ahi nachos, mochi, and all sorts of local delights), so the parking is shared. No difficulty parking, but as there is no valet or service to help with bags, and I was obviously injured, my son had to handle all of our heavy luggage himself checking in and out. We enjoyed the comforts of the room, the tiny fridge, microwave, and sink came in handy. Changing linens and towels or clean rooms is every other day, so we cannot tell if they would have done a good job with that. We found the rooms to be clean and comfortable for just the two of us. A bit small for a family of more than 3. The pullout bed had no instruction manual but we figured it out for ourselves. One odd thing about our room was that the curtains could not be closed in the middle to block out sun. It was noisy at night with music and patrons from a rest/bar next door as well as trucks or cars speed driving past or running their boom music loudly. So, we woke up a couple of times after 12. The receptionists seemed kind but we overheard 2 of them make negative remarks about a guest & 1 was short w/ us when we made an inquiry. Maybe they’re having bad days? Complimentary coffee/tea and the overall comfortable stay was good, so mahalo.

I really loved the room and my husband did too!

Good breakfarst. waffle made by myself. It's so good.

I would definitely stay again. Love the location. Located in a shopping center.

The staff was extremely friendly and welcoming. They welcomed us home each afternoon, which was a great touch. They were always smiling and were very accommodating when we needed things like scissors. Jasmine was very helpful with suggestions on where to eat and she also had us consult one of the other staff who was a foodie - between the two of them, we had wonderful meals. The hotel's breakfast was perfect for us - it carried us over to an early dinner. Nothing fancy, I'll admit, but good variety of food. there was always parking spaces available. We so very much appreciated that there were no parking fees, no resort fees, and breakfast was free. There was a Foodland very close by and that became our go-to place for dinner - poke bar, salad bar, hot bar, sandwich station, sushi, and burrito station. the Foodland also had a restaurant - Mahi ai Table - with live music and a decent menu. Lots of dining options in the shopping center pretty much attached to the hotel.

Fantastic location with several great restaurants within walking distance. We have two teenagers and having the mall in the same parking lot was amazing! Highly recommend staying here!

ok breakfast, free parking

Only a one night stay - but pleased with the property located in a mall area so all stores and restaurants are walkable. Enjoyed the Cheesecake factory last night.

Overall very nice stay and everything was excellent

Overall it’s good place to stay for family

The staff at this hotel was top notch. We had travel issues and they took great care of our ever changing schedule due to airline cancellations. So courteous and helpful. Definitely recommend this location!

Very convenient location.

The hotel is in a shopping area and had a really nice Foodland across the street. Free parking was a plus with easy in and out near some nice beaches. I really liked the location being out of downtown and still easy to get on any of the highways. It was clean and felt safe.

Stay here two times for 17 days and I like it . Like that is out of Honolulu hassle.

Not near the water, but who cares. Great hotel. Good hot breakfast with pool and free parking.

We loved that we were out of the city, yet was an easy drive. The rooms were nice, quiet and comfortable. (About 30 mins) Lots of food options close, great breakfast included, free parking (kinda busy but no issues). I would definitely stay again!

Friendly staff and good location.

We loved our time at the Hampton Inn on Oahu. It's location is ideal, the breakfast was fresh and hearty, and the pool area was serene.

Clean

It’s pricey but it is convenient

Desiree and Rudy were wonderful and helpful staff.

Great

We thoroughly enjoyed our stay here. We loved that it was right next to an outlet shopping mall and very convenient and central to all the other places we visited. We'll be coming back and staying here again.

The staff was always super friendly and welcoming and you cannot beat the location.

I can simply say everything was EXCELLENT. Clean, updated, comfortable, great breakfast, excellent staff and service. Can’t say enough. Beautiful location, close to many dinning options in the mall and around. The only great hotel with free parking. 10/10 star 😊😊😊

It was great. Very quiet except for the loud music from the parking lot.

Location

It was very convenient and lots of options

This hotel is the best choice when anyone visits Oahu! It is not far away from Waikiki beach and the parking is free! The breakfast is free and offers a variety of choices! It is located within a shopping center with plenty of other restaurants nearby and it is really safe! The supervisor Dee is beyond providing the best service! The front desk staff Jeezel is attentive, considerate and super helpful! The driving from Hampton Inn to Waikiki beach is less than 20 minutes! I highly recommend this hotel when you visit Oahu! Do visit and stay here! We were there five days and nights!

Customer service excellent, however there was no opportunity to recycle cans and bottles we purchased while visiting other island locations.