Lovely room, great location!

I think this property has potential, but they need to focus on cleaning the rooms better and having parking available near the hotel. The biggest setback for me was there was no parking within three blocks.

This hotel is cute and quaint. We arrived early and were hoping to check in but there were no staff on sight, it is a call buzzer to someone that is not location in hotel. We were told there was no flexibility to check in early. The room was clean, simple and fine for the price. The hottub on the rooftop was a lovely bonus, although you had to book in advance and there was only one staff member working who appeared to have to do many duties around the hotel. She was friendly and great, and booked us in last minute no problem. The parking is a few blocks away which isn't ideal, but was easy enough to head down to once checked in.

Loved the hot tub, the room shower and cleanliness. The room was a bit small.

Great knowledgeable and helpful staff, excellent amenities and cool city. I’ll be back!

Fantastic simple room. Construction in area, came on weekend so it was quiet. Loved walking around town from hotel. Accident kept us from arriving at decent time, front waited for us. Would have loved to spend time up on the roof!

Great room and ambience, excellent service, quiet, fantastic room and bathroom…. Would give more stars if possible. On the edge of downtown, an easy walk to shops and restaurants, tourist information center, etc. Really happy we chose the Savoy for our Nelson stay.

Everything was fantastic, except having to park blocks away. Very inconvenient. Construction took over their parking lot, so not the fault of the hotel, but if I would have known would’ve stayed elsewhere.

Great boutique property

Great staff and renovated facilities

The staff were extremely helpful and happy people

Check in was unusual with a buzzer but the room was very nice with huge ceilings and a European-style bathroom, big comfie bed and exposed brick walls. Overall, despite the unconventional check-in, the property was in good shape and the rooms didn’t disappoint.

Super great hotel! Perfect for what we needed.

Nice Room, so-so King size bed

A little pricey overall. Lack of hotel parking. According to the Savoy welcome letter we are allowed to park at the A&W, well....we asked the staff manager (at A&W) and she reports, we are not allowed. Lack of elevator, dirty common kitchen area and fly traps around the dirty kitchen. Didn't even receive a thanks for staying with us when we were checking out. Clean room and bathroom, comfortable beds and nice new shower stall.

A modern boutique hotel. A big drawback is that there is NO parking at the property. The parking is blocks away.

Hotel great, room small but very nice, heated floors in bathroom. Friendly staff Parking inconvenient as it was a few blicks away due to construction.

Loved our stay at the Savoy! The rooftop space is awesome and we really enjoyed the sauna. The common area with the tea station and seating area gave a spa vibe. Would definitely stay here again!

Small rooms but nicely renovated. Great rooftop hot tub!

staff were help full and friendly

What an awesome place to stay! The rooftop hot tub was amazing. Clean, beautiful old hotel that’s been renovated. The body jets and steam didn’t work in the shower, but no big deal. The location is really good. Only issue was no parking, which was a pain. But what great value for a really nice boutique hotel.

This is the best hotel in Nelson! Only issue is you need money for the meters to park.otherwise LOVE LOVE LOVE.

Very pleasant staff, very clean, fresh rooms with a euro twist. Found this place by mistake, worked out awesome, would stay again.

I stayed here with my wife for one night while on a vacation. It is a lovely place that had been recently renovated. The room was small, but very clean and quiet. It is also a great location to walk and explore Nelson.

Hot tub and patio on the roof was nice. Front entry seemed like a back alley entrance

Great rooms with big windows that actually open. Comfy king size bed. Hot tub on the roof excellent view and well maintained. Definitely going back..

TERRIBLE SERVICE. The Receptionist was unwelcoming, unfriendly and was not interested in helping when advised that the a/c wasn't working. Did not smile the whole time, or even for the guests who arrived after us. Had to pay a $100 bond for any breakages which was to be refunded on check-out. Did not damage anything in the slightest and still haven't been refunded after 1-month, even after calling & speaking to the manager, who said he'd look into it and would email within 24-hours. Still waiting for that email. Not impressed at all with any service. Extremely small room, shower seat was broken, shower jets didn't work, a/c took ages to work (a/c outside the room was cooler than inside), no milk or tea bags provided (too bad if you don't drink coffee!), bed covers had stains on them, and I could have made the beds better than what was presented on arrival. Extremely disappointed, especially for what you pay!

Great property! Many special touches included during renovations, while maintaining some of the characteristics of the original building. Nice rooftop patio with a hot tub. Walking distance for numerous dining options.

Room was excellent , bed was very comfortable , common area was enjoyable. and the rooftop had great views and lot's of comfortable seating. The hot tub experience at night was really relaxing. Wish the hot tub time was longer

Staff was extremely rude, room was dirty, specifically the bathroom. We stayed in a suite, and for the price, we didn’t get any bedding for the pull out, and no extras like our friends got in their suite.

I kicked the location and rooftop patio.

The room was clean and the bed was comfortable. Unfortunately we only had one night there and did not get to experience the rest of the amenities such as the pub and spa but plan to do so in the future.