This was my second stay and I’ll happily return! Great location just a few minutes from Times Square, the staff on reception were all super friendly and helpful. My room was ready when I arrived which was great - it had a fab view of the skyline. Al the amenities were there. The drinks reception is great and breakfast is a welcome bonus. An affordable hotel with lots of extras in a great location. You can’t go wrong.

We enjoyed this property. Our room was very quiet and spacious. We took others advice and went to breakfast early and had no issues with seating. Lobby staff were helpful.

The hotel is in a great location and the staff is wonderful. I think this is definitely a case of you get what you pay for. The high back sofa bed made us fell like we had our own space, which was a huge plus (two adults and one teenager). The a/c in our first room was broken and we moved that night to a different room (that did not have a sofa bed) and then the following evening moved to a room with a sofa bed. The second room had great a/c the third worked, but not great. The rooms are small, but we knew that going in and made it work just fine. The area where they do breakfast and happy hour is tiny and when the hotel is full it is almost impossible to get in, unless you get there right when they open. If you are going for a shorter trip or as long as you know what you are getting, I'd say book this hotel. If you are expecting something nicer, go elsewhere. I do want to note again that the staff is wonderful and they went out of their way to make sure we were comfortable and had what we needed. They get 5 stars. Also, if you do stay here, go across the street to Cafe 37 for breakfast or lunch.

Good location. Room is nice, but very tight. Not much room for suitcases or to get around. Elevators can be a challenge.

Comfortable clean and lots of amenities

Good location Rooms small and getting tired Bathroom needed some attention with broken plug and also very small Room included breakfast and afternoon drinks however they were both a nightmare Not enough tables at breakfast and not much space to get your food Limited fresh fruit Egg station/ omelettes were very good Afternoon drinks were in the same room and with only one barman there was continually a long queue to get a drink and you were lucky if you could get a table We only went once in 5 nights because it was not a nice experience Reception staff were lovely and very helpful

Adjoining rooms worked out great for our party of 6. Cozy, but well laid out. All staff we dealt with was extremely friendly. The breakfast/happy hour space is way too small. We actually opted not to go for breakfast two days in a row because it was such chaos and getting an elevator was almost impossible. We took the stairs down from the 20th floor two days in a row.

Employees were wonderful! It's not their fault both are rooms TV would not work at all!! The food at happy hour was awful! Room was clean