Old Hall Hotel

We had a really good time and we recommend the hotel.

The old hall hotel was spotless from top to bottom. We really enjoyed the pool jacuzzi sauna and steam room for which towels were also provided. All the staff were very happy to help and were lovely. Thank you for a wonderful stay. We will definitely be back.

My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for four nights, no internal door lock, chain or peephole. When I asked about the lock/chain I was told it was for security/emergency issues but this didn't reassure me, especially as the hotel isn't manned overnight. Also, the heated towel rail in the bathroom was broken and when I asked about this I was told, "Yeah, they're all broken.' So to keep the bathroom warm I had to prop the door open. Sorting these things for me would have made this stay really fabulous.

Staff were all really helpful and friendly. Room was bigger than expected, clean and bed comfy. We were in room 32 which had lovely air con, which was really cold. We didn’t use the pool but it looked nice, all part of the gym attached to the hotel. The restaurant attached to the hotel has a well stocked bar and lovely courtyard which had a musician on when we arrived at 5pm and then later was showing the football on a big screen tv outside. Breakfast was delicious and very filling! Couldn’t fault our stay, would come back again.