We stayed for an anniversary weekend getaway. Everything was great from the time of check in to checkout.

You had excellent reviews and we always enjoy the Hampton Inn. However, when we arrived at our room, my son found two hairs in his bed (thankfully, before we settled in). It was ten pm on a Saturday and all we wanted was to go to sleep, but we called downstairs and about 20 minutes or so later, they switched us to another room two doors down. So, a fairly quick resolution to the problem, but still a disgusting one to have.

We ended up paying cash for our room… The person at the service desk did not know how to do a transaction using cash and we ended up receiving a $25 refund and it took forever to get the refund so we said forget it keep it because again it was a cancel transaction. The pool door was broken. It took a good 10 to 15 minutes for somebody to figure out how to get into the other side of the pool to unlock the door for the main pool.

over all nice place to stay. only negative was pillows were very flat. got in late so didn't call for replacements. would stay again. cannot comment on breakfast because we didn't eat there.

Nice spot

Fairly clean. Well lit outside at night. Spacious room.

Nice quite hotel steak house 100 ft to west of hotel.

Location

Refused to give me a receipt so now i am out $160 because i cannot be reimbursed without receipt.

Good

I liked how everything was central to the location, ie gas stations, restaurants. However the level of housekeeping was unacceptable.

The unit was very clean and enjoyed breakfast.

Everything was great, from check in to check out. Super clean and comfortable! I will definitely stay here again if given the opportunity.

Always a great experience at Hampton . Would have stayed whole trip but room not available

Hotel was dirty , tub wouldn’t drained and bathroom door was broken

Great when at tournaments at Westfield, is our preferred hotel and we are there at least 3 times a year for tournaments

Hood

It was so clean and comfortable, my family wants to stay here again.

Very clean, great location, excellent staff the entire stay. Walking distance from restaurants and store. Great parking

Nice clean room. Great breakfast. Nice area around hotel

Property was clean, well kept and staff was great. Night light bulb in our room's bathroom was out upon arrival, we made it through the night by leaving bathroom light on. Curtains, the opaque ones at the window, had a few pleats off the track. Here again, no big deal. Advised the help of these things to help out future guests. Breakfast was great.

Easy in easy out. Free breakfast, choice of room was nice

Great place, clean and dog friendly

Very nice hotel and breakfast was great

Nice and big room

Great area!

Awesome

Excellent accommodations - nice and friendly staff

At check-in, I requested 3 keys for my room but only received two. I requested an accessible room and when I asked for a room on the 1st floor, I was told that there was only one on the 3rd floor. The worst part of my visit was on Sunday when my family and I returned to the hotel to find that housekeeping had not been to our room. When I inquired I was told that if I needed housekeeping, 24 hours' notice needed to be given and this should have been told to me at check-in. It wasn't and I ended up changing the linens on our beds and requesting clean towels brought in and the dirty towels and garbage removed. I was very disappointed and angry at the fact that I was not told about the 24-hour requirement and the staff did not attempt to make amends for their lack of providing service. The check-in staff at Hampton are young people who only know how to say " I am sorry ". They have no skillset to provide excellent service.

Friendly staff and very clean and comfortable room. Great location!

It was a great stay , very clean an staff was great at check in , the only thing we seen was they need more handicapped parking in front . We got there after a concert an all front an handicapped was taken so we had to park farther away to get in an it was a little much on us two ladys that are handicapped but was a great stay an we would stay again.

Hotel staff and management were amazing and went above and beyond. Very kind and friendly.