This was my second time at this hotel and cleaning up room service was not so good as the last time you must call service desk to get your room cleaned otherwise you will end up within 2 days in garbage, breakfast was traditionally poor. The rest was fine, friendly service, particularly valet service guys

we had an early arrival time for our travel schedule and the Hotel Staff was very helpful and was able to accommodate our early check-in request

Make this place beautiful excellent front desk the two ladies that checked me in often fantastic

Huge terrace

I like everything about the property, especially the walking distance to the beach. The only thing I didn't enjoy is having to pay for valet parking!

Okay

It was my third time at this property. I chose it bc proximity to a beach I like to go. But I cannot stand acoustics there. slamming doors at any hour super loud that made my bed trembling. Horrible. In general staff was nice. But maids work at all hours like a cheap motel.

Fourth time staying here, close to everything.

Very appreciate it thank you so much I will let everyone knows about excelente service

Everything was good

It has a great location as only a step away from beach. Its an old property not renovated in quite some time. Staff is courteous but not effective.

Very good

Amazing staff excellent place

They were really nice all the time

Very clean, courteous and quiet.

I’d paid for ocean view corner room. And instead they give me a handicap room. Trying to say this is what I selected in my reservation. Which is totally not true showed the guy I didn’t. And then I get charged extra for something I’d told him I didn’t ask for they still charge me. This was the farthest worse experience ever for my husband and I, we came to celebrate our anniversary and it was a mess

Excelent

Great stay with professional staff all around. Always ready to help!

Rooms are very spacious and well equipped. I did not get the room I made reservations for because I arrived earlier than the check in time, so I agreed to take it, but they assured me all features of the room I made the reservations for were in this new room. However, when I got into the new room, yes, we had an ocean view but there was a large palm tree covering the entire window and we could hardly see the ocean. The room I requested had a couch by the window and the new one had none. I remember reading about the Destination Fee, per day but I did not see anywhere on the hotel description about $50 daily, for security deposit. The hotel is pretty nice, and the staff are courteous, but they have too many fees.

Excellent all around.

Great hotel, great location and great service

Helpful staff, good breakfast options. Comfortable room, quiet and clean. Destination fee was a surprise but came with a few perqs to offset daily cost. The daily $40 valet costs was also a pill.

The pictures are just like the stay. Sooo pretty and the rooftop pool and bar is amazing!!!

Average in every way Location great !!

I like everything, staff was nice, I enjoyed breakfast. I would recommend this spot.

Everything was really good! Receptionists were really nice and the check in and out were super fast! Nice hotel in the middle of Sunny Isles!

Great location across the street from beach. Room was very clean and breakfast was excellent. The front desk is a little bit of a hot mess. I was charged for valet and didn’t have a car. Check your bills. However, I would def stay again.

Wonderful & friendly staff! Great complimentary breakfast with many options to choose from! We liked that they keep their restaurant open late & have a large variety menu! If you stay here, there is a very delicious restaurant within walking distance called Olivia pizza & gelato, this place is a much!! The best pizza we’ve ever had & the gelato was really good too!!

The view from the 17 and 18 floor where we stayed were terrific. You have the option to ask either ocean view or the bay. I also ask for a higher floor and they delivered . The hotel location is great . A Colombian, Italian, Mediterranean and a sushi restaurant all downstair to your right. If you love meat , there is an Argentinian restaurant a block down to your left I will definitely return

Very nice hotel. Free drink and breakfast was a huge bonus and offset the valet parking cost.

Nice but definitely not what it portrayed in the photos. Small and has many fees

Beautiful!