They need to educate the staff who are responsible for the house keeping such as collection of the used bowls, avoiding put a trash bag over night on the public aisle.

This hotel is well located near the beach. I found my room a little small but then I reflected on the price I was paying and realized it was good value. The room style is rather rococo garish, but it was clean and comfortable. The receptionist/manager speaks English well and is enthusiastic and extremely helpful.. Staff in general are extremely friendly although English is basic at best. The pool was very small but had a great view. No pool towels or amenities. . The included breakfast is an adequate buffet but as a vegetarian I would have preferred more fruit and at least one hot dish that I could eat. The laundry service needs improvement, pick up and rerun were late and several items were returned inadequately cleaned, and with shirts washed but not ironed. A written laundry list for the guest to explain what is needed would help. Overall though, very good value for money and the manager gets 5 stars.

We arrived at the Hotel in the midst of a tropical storm and were warmly greeted at reception. We were upgraded to suite on the top floor due to issues with our room due to the horizontal rain and high winds. The hotel management did everything possible to make our stay 2 day stay as comfortable as possible.Staff were great and spoke reasonable english. Excellent value for money clean, refurbished rooms and comfortable bedding. Will definitely stay again if we return to Da Nang

Probably the best hotel I've found in ages with nothing to complain about, everything was good. For the price its unbeatable, i highly recommend it !!!