Amazing! Highly recommend

The trip overall was really great, however there are both some good and bad things that stood out. The good… The food at all meals was EXCELLENT! Compliments to the chef we were pleased at every single meal. The service from the wait staff was also really good. The grounds are beautiful and well kept. The pool area and overall entertainment were good along with the gym. There are lots of activities to do which can keep everyone entertained. Including a nature walk to the lake. The bad… Check in was unpleasant as the room description on Hotels.com was different to Saw Els’s own description. This was sorted out but it made the process poor. The game room needs to be updated as most of the items were either broken or missing pieces.

Good and staff were exceptional

The gym has been converted to a conference room with covid as the excuse. But the pool remains open. So long as the conference facilities keep bringing the hotel revenue, there is no incentive to re-open the gym. Wish they had communicated that the gym facilities weren't available before booking.

Our stay was super! Staff were professional and friendly. Facilities were good - the manicured lawn was especially welcoming. Meals were good with safety precautions being observed at all times. PS. Brewed coffee rather than instant would have been preferred.

Our stay was super! Staff were professional and friendly. Facilities were good - the manicured lawn was especially welcoming. Meals were good with safety precautions being observed at all times. PS. Brewed coffee rather than instant would have been preferred.

The rooms were very nice and comfortable, very beautiful scenery,

Staff are friendly and professional, especially waiting staff at meal times. Grounds are beautiful, lots of place to sit and relax. Buildings look nice from outside. All good things undermined by state of furnishings in room. Damp, musky, mouldy smell from curtains, rugs, and bed. Mosquito net dirty. Towels and dressing gown clearly needed replacing about five years ago. Seriously, good hotel if they could invest in comfort of guests by cleaning room furnishings properly (i.e. before they smell and make people cough, sneeze etc). Better options nearby. Food was good though.