Staff very welcoming and helpful. A very friendly reception

Room was nice and clean , bed comfortable. And overlooked the shops . We could do the stairs , some people might not be able to climb the stairs to the room Gentleman on the desk was polite and friendly. Breakfast was enjoyable , helpful staff An enjoyable stay .

The rooms are spacious and well equipped with plenty of 3 pin and usb power points. Being a coffee snob and working in my room until late it was great to have a Nespresso coffee machine available. Great shower with nice toiletries. The only gripe is that it states there is "free on site parking." there isn't! You have the use of a car park a few minutes walk away, which the reception desk registers you for, however the information on the web site is mis-leading and a bit of an inconvenience when you have a lot of luggage to take back and forth to the car each day over a three night stay? The other big disappointment was that although it has a restaurant, they do not serve food past 6pm. There is a burger place to the back, which is part of the hotel, but the food comes in takeaway packaging?

Very helpful and friendly staff who rearranged bookings so that a bath was available.

Great place

Disappointing would be nice to have a mini bar in the room due to the bar closing so early. Breakfast was also not great, my poached eggs were undercooked on my eggs florentine. After sending it back when my replacement came it was awful the egg were hard the muffin was so tough I couldn’t cut it. I was very disappointed The bed definitely needs changing as it’s definitely seen better days and the pillows are as flat and hard as a concrete floor. We travel a lot and this hotel definitely needs some TLC

Stayed for three nights, only issue was I had a font room and the market was set up from 6am on the Wednesday morning, very noisy. Not the hotels fault but if staying on a Tuesday night request a rear room! Breakfast service was also slow, not busy and over 30 minutes wait on all three days. Food very good though.

Good breakfast, quiet rooms. Our room was very hot during July stay although a freestanding fan was provided in room which helped at night. The bathroom was very small and narrow which made washing/showering difficult and the sink was minute and with the soap dispenser immediately over sink it was extremely difficult to wash and clean teeth.

We found the overall stay very easy and the staff could not of been more helpful. We would not hesitate to stay here again .It is a very nice location and we felt very well looked after .

All is Perfect !

Very friendly welcome, room 5 comfortable but noise from bar opposite and music kept us awake until 00.45. As it was hot and we needed to open the bedroom window. Will not be staying again.

Unable to access hotel as road blocked off. Parking was 1/4 mile away in public car park. Room was on 2nd floor with no lift and we had lots of luggage. Worst of all, bar/restaurant closed at 6pm as they only operate through the day!! We had to find something to eat/drink in the town on a Monday night. Why did this place get 9.2 rating out of 10????? On plus side, room was comfortable and staff were friendly.

Really lovely hotel. Very friendly and helpful staff. Room was very clean and modern. Delicious breakfast with decent coffee options. If we ever find ourselves in Louth again, it would be without hesitation we'd stay again.

Great hotel in middle of town.

We had a good stay but was informed that due to kitchen refurb there was no meals on the first night but this was also the case on the second night. on leaving we mentioned this but was informed that they did not do meals at night. if we were informed of this then we would never have booked the stay as we struggled to get a meal on the Tuesday as most places were shut.

Very friendly and helpful staff. Dining room closed due to a function that evening but I was offered recommendations in walking distance. Excellent soundproofing and couldn't hear a thing.

Lovely hotel right in the middle of Louth. Bedrooms are big and really nicely decorated and kitted out. Bathroom was spacious too. To top it all, one of the best hotels breakfasts ever.

Checking in closes at 8.00pm. I advised the hotel I would arrive at 8.00pm and then had to walk to the hotel, so I arrived at 8.05pm. Ben waited for me to give my keys directly, to the room and hotel front door. Which was great. I asked for a iron/ iron board and Ben fetched both and brought them to my room. Breakfast was excellent with good quality ingredients. Served by Ben.

Lovely hotel, given a warm albeit a little awkward (the previous guest hadn't returned the key) welcome. As lovely as the hotel is, with great potential and friendly staff, our stay went downhill from there. 1st morning we ordered breakfast, although relaxed I thought 30+ minutes was a little excessive to wait, when it did arrive we were served salmon instead of bacon, it was dealt with promptly although did extend the wait further. My husband ordered firm yolk, perfect, I ordered mine as normal, unfortunately I had to scrape some of the uncooked egg white out. We went out for the day, on our return, approx 4pm, the room had not been serviced, we weren't fussy about clean towels or the bed being made, but clean coffee cups, replenished coffee and toilet paper were required, on visiting reception, this was dealt with promptly. Night 2 (saturday), horrendous, the hotel is situated next to a micro-pub, which played very loud music until the early hours, which inevitably we had to close the window (in an already warm room). My husband phoned the out of hours emergency number (the hotel is unmanned at night) to ask advice and allow them to listen to the noise pollution we were experiencing, there was no reply on the EMERGENCY number. It was dealt with the following morning, where a £40 goodwill gesture was refunded. Breakfast 2, ordered firm yolk to prevent repeat of previous morning. My egg white was so burnt I couldn't cut through it. Over 30+ mins again.

Lovely hotel, given a warm albeit a little awkward (the previous guest hadn't returned the key) welcome. As lovely as the hotel is, with great potential and friendly staff, our stay went downhill from there.1st morning we ordered breakfast, although relaxed I thought 30+ minutes was a little excessive to wait, when it did arrive we were served salmon instead of bacon, it was dealt with promptly although did extend the wait further. My husband ordered firm yolk, perfect, I ordered mine as normal, unfortunately I had to scrape some of the uncooked egg white out. We went out for the day, on our return, approx 4pm, the room had not been serviced, we weren't fussy about clean towels or the bed being made, but clean coffee cups, replenished coffee and toilet paper were required, on visiting reception, this was dealt with promptly. Night 2 (saturday), horrendous, the hotel is situated next to a micro-pub, which played very loud music until the early hours, which inevitably we had to close the window (in an already warm room). My husband phoned the out of hours emergency number (the hotel is unmanned at night) to ask advice and allow them to listen to the noise pollution we were experiencing, there was no reply on the EMERGENCY number. It was dealt with the following morning, where a £40 goodwill gesture was refunded.Breakfast 2, ordered firm yolk to prevent repeat of previous morning. My egg white was so burnt I couldn't cut through it. Over 30+ mins again.

We now stay regularly at The Masons Arms when visiting family in the area. We always enjoy a warm welcome and the hotel continues to impress. The modern design is sympathetic to the history of the hotel.The central Louth location is great with access to all the local amenities. The off-site car park within easy walking distance allows for escapes to the surrounding country.

Lovely rooms, in centre of town. Staffing shortages prevents them from opening bar in evening for food or drink, which is a shame as it looks good. Also means breakfast doesn't start until 8am but you can ask in advance for them to make up a takeaway breakfast.

Lovely rooms, in centre of town. Staffing shortages prevents them from opening bar in evening for food or drink, which is a shame as it looks good. Also means breakfast doesn't start until 8am but you can ask in advance for them to make up a takeaway breakfast.

Hotel well situated in centre of town. Parking about 5 minutes away but free through hotel. Had late afternoon meal that was very good. Shame not open later but strange times! Service and quality very good. Room very nice and comfortable. Breakfast good choice. Food good but could be better. Could have been hotter and slightly more cooked.( Sausage and bacon) Still enjoyed! and would recommend.

Late check in meant the reception was closed but excellent communication from the hotel meant check in was very smooth

Wonderful staff, who were extremely polite, helpful and welcoming.

Nice spacious room with very comfortable bed and pillows. Very good en-suite with rain shower.

Easy check in, comfortable beds, located right in the middle of Louth. Good breakfast and friendly staff. Would recommend.

Nice place to stay. Friendly staff , clean room. Good breakfast choices . In town centre

Lovely hotel in a very nice area. Staff very friendly. Lots of pubs and restaurants all in walking distance

Lovely hotel in a very nice area. Staff very friendly. Lots of pubs and restaurants all in walking distance

Lovely central location in the Cornmarket / Market square. We received a very friendly and welcoming by the staff on arrival and were shown to our room. Here we found a very comfortable bed in a clean and modern room with a rainfall shower and large fluffy towels. Nothing was too much trouble and a great hearty freshly cooked breakfast each morning. Noisy at night as the local louts off Louth wizz around the streets in their cars with noisy exhausts - surely the police could clamp down on this as very antisocial?? Seems to be a local trait. Louth itself is a great town and close to the coast which we visited a couple of times too. We highly recommend this hotel and would go back again.