Clean, comfortable bed and room; welcoming and friendly staff; lovely cooked breakfast, not overloaded and enough choice too; room had view of cathedral and castle. Thought the standard of accommodation was comparable to a good hotel. Only a couple of minutes walk from city centre Thanks for a lovely stay.

Lovely big room, quiet location near to the station, excellent breakfast.

We stayed for 1 night on the way to Newcastle. The location is great right in the centre, and we couldn't fault the room or service. Great place to stay. Thank you for the hospitality.

Lovely guest house in a great location

Charming

The property was lovely: immaculate, comfortable and in a great location. Our arrival was marred by the fact there was noone to let us in although it was after the check in time. We waited for about 30 minutes during which time we called the property number to.no avail. Eventually a man ambled towards us and without greeting us, introducing himself or apologising let us in. It became apparent that he was the son of the owner and he didn't know where she was. Our booking details were incorrect and although I had proof he argued repeatedly about it. We had booked 2 double rooms, one each for 2 people. He insisted the booking was for one double for one person and a twin for 2 people. Then he couldn't find the key to one of the rooms. He was rude when we asked about parking. We both thought that in the morning the owner might speak to us at breakfast, perhaps apologise for what had happened. No sign of her! The breakfast was very nice although my friend was surprised to see only one mushroom on her full English plate. Abd before you ask, it wasn't a big one. All in all, a lovely place with a very peculiar attitude to customers.

This was our second stay at the hotel, we have family in the area and this is very convenient to their house and city. Very clean room and spotless bathroom. Breakfast was very nice and tasty. We did report a leak from the radiator as the carpet was wet when we left in Room 1, hopefully that will be sorted out . That was the only issue , we will be back again next time we’re in the UK visiting our family.

Amazing location - very convenient to the Durham sites. Can see the castle and cathedral from the hotel. Very clean and up to date. Comfortable as well. Parking was free from 6 pm to 8 am on the street next to the hotel.