Friendly staff. Clean rooms. Easy to get to. Plenty of parking. Quick access to I-55

If you don't need housekeeping to do your room and you don't care about using the treadmills in the fitness room, this hotel is very good and I'd recommend it. We stayed 4 nights, housekeeping never did our room. The fitness room looks great on the website, but both treadmills were out of order for our entire stay. Everything else about our stay was just fine.

Very spacious! Clean! Convenient to many shops and restaurants! Very much enjoyed!

Great stay. Polite, friendly staff. Great, hot breakfast. Pretty hotel. Clean. Very close to lots of restaurants and tennis courts. Good area. We'll be back.

When in Jackson, we always stay at the Hampton Inn and Suites in Ridgeland. The rooms are always clean and the staff is always friendly. We had an early flight out on Saturday morning and they even started breakfast an hour early so we could eat before we left.

There was a giant trash bag that sat next to the elevator for the two days we were there. The smell was awful and the elevator reeked of cigarettes. The hallways also had a very musty smell. The staff was nice and friendly but I wouldn’t stay there again.

Relaxing, safe, and clean

The manager on duty when we checked was great. The property wasn’t as clean as it should be for the price. Our bathroom in our room was gross. The tub wasn’t clean; it had brown stuff up the walls of the tub. We found someone else’s clothes in our room! The bedding had stains all over them.

Fine visit

Good quality hotel. A little pricey but the room and staff were top notch. Would stay there again. Oh and the free breakfast was excellent with a broad variety of food and drink.

This hotel was super clean and quiet. There were dogs on the property but you didn’t hear them or any TV sounds from adjoining rooms

A very good value.

This review is for Expedia and the hotel We paid for a room for a visiting friend that we named on the reservation. When he arrived, the hotel was unable to locate the reservation from the Expedia itinerary number. There was no hotel booking number on my confirmation or receipt, only the itinerary number from Expedia. The Hotel desk clerk called Expedia customer service and no one could understand the foreign agent. She put the Expedia rep on speaker so maybe we could all try to understand what she was saying. Not only could the Expedia rep hardly speak English, she could hardly understand English and argued that the person checking in was not the person that made the reservation and would not give the hotel confirmation number. It took multiple tries from three of us- the hotel clerk, my guest and myself on speaker on my friend's phone- to get her to understand the problem and provide the requested information to the hotel. What a hassle and terrible experience!! #1-Please be sure to always send the hotel booking number with the Expedia itinerary number. #2- Please hire people who can speak English for English-speaking customers and English-speaking hotels.

I was double booked and had no place to stay.

it was great!!

My room was very clean and well cared for. Staff was friendly and helpful. I only had two issues- the biggest was that breakfast had very few gluten free options available and there were no eggs left half-way through breakfast. My other issue is not a local issue at all. I was in an accessible room and the grab bars in the shower were shiny and slippery while bathing. This was scary for me because I have balance issues. But overall this property is great and well cared for. I felt very safe there.

Nice hotel reasonable price very clean and people were awesome

Just an over night stay, but hotel was very clean, updated and quiet. Ridgeland is a pristine, suburban area with lots of amenities. Restaurants, groceries, and gas 5 minutes or less away. Easy access on and off I 55.

The staff was very friendly and helpful. We’ll kept property and rooms.

Hotel overall was good but the bed and pillows need to updated. The mattress and pillows were flat and uncomfortable and left me with back, shoulder and neck pains. Definitely time for an upgrade.

The bedding was awesome….wanted to take it home with me!! We chose Hampton Inn this time as our usual place to stay in Jackson area was getting sketchy. Hampton Inn will definitely be our go-to hotel in future!!!

This is poor example of a Hampton Inn. It was being renovated however the rooms not being renovated were very poor quality. Dirty and run down.The pool wasn't open which was ok but it was dirty and unkempt and in full view for people to see. Hilton needs to quality control their Hampton Inns as they are VERY inconsistent. This being a example of that!!

Really friendly front desk and housekeeping staff.

First time staying here - it was a nice hotel… the front desk staff was very nice, the entire property was clean and very good shape. Also the breakfast was so clean and freshly made food which was grest because I ate close to the time of them closing so i was very impressed with that

The hotel is very clean, welcoming, and has a friendly staff. The room is clean and neatly arranged. The bathroom is very clean with soft towels and accessories.

Very clean area was very nice around the property,great breakfast

Great

Cleanliness was sub par at best. Breakfast was disappointing and the desk clerk was unfriendly. Find another place to stay.

It was a great stay

A safe, clean hotel for a short stay.

Improvements to breakfast can be made. Include an onsite restaurant for room service. Clean the tiled floors in the rooms or update them to a waterproof laminate. I always enjoy staying here

Nice low density property. Easy in and out