We had a very good stay. It was very clean and very fresh—I’m guessing they remodeled recently. A good continental breakfast with oatmeal, omelettes, sausage and pancakes. There isn’t a pool, but they do have a fun gaming room with a pool table, dome hockey game and board games available. There is also a variety of snacks for sale. There are several restaurants a short drive down the road.

Loved the cleanliness, appearance, hospitality,quiet, breakfast variety, and location.

It is our favorite place to stay in Madison.

Walls seem to be quite thin and the bed is a bit hard.

Yes

Everything was good

I always love staying here. The rooms are bright. Breakfast is good. Staff is friendly. Expedia was a nightmare to deal with. Took 45 minutes to check in!!

Nice for a short visit.

This was my first stay at a Tru by Hilton. This isn't a high-end property, so if you’re essentially looking for a spa stay, this isn’t it. But I was still very impressed. Staff was very attentive. Property was well cared for. Decor was fun, fresh and modern. Rooms were refreshed every day. Rates very reasonable. My one complaint is no coffee maker in the room.

The room was very clean and the staff were very helpful and nice. They even offered to pack some pastries for us as we missed breakfast because we had to leave very early in the morning.

Easy access, clean, organized, rooms quiet and comfortable

Perfect for a no-frills overnight stay. Price was good. Very limited amenities but to be expected for the price. I'd definitely stay here again though, felt safe and the room felt clean.

Game room was great. Breakfast was fine. Customer service was excellent.

Not enough parking otherwise good

Very good value for the price. Rooms are small, but efficiently laid out, clean and updated.

Very clean and spacious rooms. Would stay here again

Love it!

Everyone was very nice when I checked in. I really like the style of the Tru Hotel, almost minimalist but clean and modern. Would stay here again!

Very clean facility. Staff was very friendly. The only drawback I would say is that the room thermostat was pre set with no way to adjust. Room was cold for our liking.

It all started upon arrival. Found hairs in the shower and then that led me to doing a better check of the bed. And sure enough that also had hairs from previous guest. Called front desk and was given another room. SAME EXACT issue! And another, same. Finally I got tired of being bounced around so decided I would stay if they made sure I got clean sheets and replaced them myself. Sheets and even the mattress pad underneath had to be replaced because they both had pubic hairs left from previous guests! In the morning, the staff member on staff was super rude and refused to give me her name. Finally spoke to the assistant manager Jerica Shiu. She also didn’t offer any apology for the inconvenience and was rather more concerned with getting me out of there. And made excuses for her staff member rudeness and the condition of the hotel. Granted this is not an expensive stay, but at the very least I would expect basic maintenance to be upheld. I have documented all this in case they try to dispute.

First time at a Tru hotel was very impressive. I traveled extensively for business few years ago so I stayed in all 4-5 stars hotels. This one was on the top of all of my stays. Heidi the manager was over the top with friendliness and help with anything. Will defiantly be searching out Tru hotels in the future

My brother and I decided to break up our 12 hr drive from MN to MI by staying overnight in Madison. We had no idea what hotel to book but I always remember that any Hilton property has always had great beds and are very clean. The Tru by Hilton in Madison was great! Of course the beds were very comfortable which was great after being on the road all day. The cleanliness of the room and especially bathroom was superb! The breakfast was wonderful also, with pancakes, already made so you don't have to stand and wait and the nice array of egg fritatas, sausage, oatmeal, cereal, hard boiled eggs, yogurt and fruit selection. We had many choices for hotels in the Madison area in the $75 range, but Tru by far, exceeded our expectations! Thank you and we will be back!

Great hotel. Nice dining area with games and stuff for adults and kids. The service was great. The kids loved the pancake maker. The rooms were really great and the beds were great!

This hotel is very clean and new. All was good except breakfast was a bit lacking.

Was terrific! The over night guy was really cool!

We had an amazing stay ! Great room great customer service tremendously. Amazing delicious process!!!! THE ROOM HAS EVERYTHING ! SUPER CLEAN A+++++

The staff was very friendly. They gave great recommendations on where to eat when a lot of places were closed for the holidays.

Room decor was cool! Nice touches! Check-in was simple! Quiet.

Only thing I want to add is add tums or some other medicine to help with acid reflux to buy at your facility

Clean, friendly, excellent service, comfortable!

Hotel and staff were friendly. Breakfast was very good. Shopping was super convenient. We will definitely be back for a stay.

Super clean, great staff, breeze checkout and checkin