when I got to the property somebody tried to sell me marijuana at the front . Once I got assigned a room, the room is filthy . bed wasnt made . towels on the floor. I had to get it changed. Once I got my room change that room is dirty. And I had to get it changed again and that last room was fine It could’ve been better but at least nobody has slept in it and it wasnt stuff everywhere.

The hotel is located in a good area and not far away from the Houston Premium Outlets which was our primary reason for staying here. When we went to check in, we had to do so through a window as the reception area was under rennovation. It was around 104 degrees outside so this wasn't very pleasant and it seemed to take an age for our group to check in to our 3 rooms. We were already tired from our 5 hour drive from New Orleans so this was a little frustrating. Once in our rooms, we discovered a sticky substance on the bench (looked like a drink) and one of our other party had crumbs on their floor. Later that evening, when getting into bed we noted the bed sheets had stained blood on them. As it was 11.45pm at night we didn't call anyone at reception and slept on top of the bed. We mentioned this upon check-out the following morning and were told we should have called. In my opinion, the cleaner would have easily seen this when making the bed but has chosen not to do anything about it. The rooms are modern inside so this would be a great option if the cleaning is improved.

Damp smell in the room. AC unit was very noisy throughout the night. Bathroom floor is dirty, towels are stained. No trash can in the bathroom and no Kleenex tissues by the vanity. This is the type of place you would walk out with bed bugs or even worse, a disease.

Room was clean. Location is good. But there was no shampoo nor body wash. I don’t understand WHY

In the process of renovating which is needed.

Great place to get away with no drama

Nice clean quiet stay for overnight visit

I don’t appreciate being told no one will go into my room after I paid for another night before check out time and then when I got off work and went back to the hotel all of my daughters belongings were stolen. And I still have yet to receive any of our belongings back.

Hotel was nothing like shown in the pictures, rooms were nothing as shown!! Hotel smelled dingy like Clorox and cigarettes! Requested a non smoking room and all we could smell was cigarettes!! Outlets were not working for me to plug in hair accessories.

I didn't like anything about it, so had to cancel my reservation. It dod not look like what was advertised.

This property is new and very good.

we only rented the room for the night but very good price, the room was nice and very clean.

The only issue was it didn’t have an ironing board or iron in the room

The room was clean and smelled fresh.

The website for this property shows pictures of a breakfast being offered. However, it is closed. It appears it has been closed down for a long time. It is deceptive.

Not what I expected.

Arrived at location and was unable to check on because desk rep said there was no housekeeper on sight and turned me away. Kept the money after advising he would release funds back to my card. Called my bank to dispute and claim was denied due to the hotel saying it’s valid. I didn’t stay or get a room so why are you keeping my funds?

Lacked cleanliness

Outstanding surprise! just north west of Houston off Hwy 290. 10 foot ceilings, 12 feet wide! Hot water, nice tub, clean big king bed. Iron, hairdryer, nice TV with good cable channels. Clean and roomy. Very impressive! My Sunday night king price: $79 all in.

The room was really basic which is fine. The AC wasn’t turned on ahead of time and the room was really hot. Certain light fixture didn’t turn on. Dirt on the walls, people knocking in doors at 2am…

I loved every part of my experience from start to finish. Very clean, very quiet, very peaceful and really good pricing. Even housekeeping did an extraordinary job. The parking lot was very well lit and secure as well. This place is definitely a gem.

Very clean. Friendly staff. Plenty of restaurants near by. Will stay there again.

Reserved king size bed for 2. The guy at the counter replied that I reserved a room for 5. Received a room with 2 queen size beds.

Couldnt check in because was not 21.

Ok

I liked the room but my bathroom didn't have a handle on the door

I liked the room but my bathroom didn't have a handle on the door

Manager and staff were all family and all rude. No need for that, a/c unit was not working, & tv would randomly shut off. I complained twice and only get ugly attitude, no accommodations/nice feedback. Never staying here again, even if new.

Manager and staff were all family and all rude. No need for that, a/c unit was not working, & tv would randomly shut off. I complained twice and only get ugly attitude, no accommodations/nice feedback. Never staying here again, even if new.

Very clean

Very clean

Dirty