Hotel is very beautiful. Staff are very friendly and a really great hosts. We also had amazing food at the hotel. Dinner is highly recommended

This was a fantastic hotel. The staff were incredibly helpful and went out of their way to accommodate us. Breakfast was amazing especially the pancakes.it is well situated only a few minutes walk to the main square which has amazing architecture, restaurants and salsa bars. I would highly recommend this.

Nice and interesting building the stuffs was wonderful

Nice and interesting building the stuffs was wonderful

We stayed here for one night while visiting Cienfuegos. This is an old palace which was and still is renovated. You find a lot of nice little details and decos everywhere, every room in the palace is beautifully decorated. We had a room with a very comfortable queensize bed and a balcony overlooking the street. The room was big but the bathroom was even bigger. The location cannot be better - it is right in the center of Cienfuegos, Parque Marti and the main street are just a few steps away. We parked our car just around the corner and parking was free. We had dinner and breakfast here as well. Both were nice but to be honest we had better meals in "normal" casas and dinner was by far the most expensive we had on our three weeks holiday. So dinner was definitely not worth the money we paid. We also thought that the price we paid for one night here was too much. Everyone was very friendly and helpful but for us everything here was a little bit "too much".

This property is lovely from the moment you walk in the door. It is grand and well located. The rooms are beautiful lots of original features. Staff are welcoming and extremely helpful. The only downside was the mattress on the bed was so thin and not comfy. The air-con also only works at certain times. However I would highly recommend staying here, the view from the roof terrace is stunning. Nice breakfast.

This property looked very good on the ground floor, and is located on a good street, close to the shopping street and the park. However, for the price I paid (approx US$120), i had expected the property to be in better condition. The toilet bowl had no seat cover, the room was dusty and the paint was falling off the ceiling. When I woke ip in the morning, i found 2 juicy bed bugs sharing my bed. When I squashed them, there was fresh blood! The lady in charge ordered a cab to bring me to Trinidad. A classic car turned up, so I was really happy, only to be horrified when the classic car turned into service station and bumped us off the car into a rickety old car for the rest of our trip!

The hotel was built in 1912, but very well maintained. All the rooms are lovely and it was like a “stay at a palace”. All the staff are very friendly, kind and helpful. It’s worth the price. I recommend everyone to stay at this hotel. It could be better if they can provide mini-bar (refrigerator) and sufficient amount of hot water.

The place is immaculately clean and the rooms and bathrooms are well sized, certainly not a tiny space. The different floors including the upcoming dome on the top of the property bring enormous elegance to the house. however, the best part is the people that work on it, the owner, David, Daniela and the rest of the team are true professionals that make their mission to help you in any way they can. the icing on the cake is the location, one block from the main square.

The place is immaculately clean and the rooms and bathrooms are well sized, certainly not a tiny space. The different floors including the upcoming dome on the top of the property bring enormous elegance to the house. however, the best part is the people that work on it, the owner, David, Daniela and the rest of the team are true professionals that make their mission to help you in any way they can. the icing on the cake is the location, one block from the main square.

Hosts are wonderful. The casa is amazing. The food is good and it’s very central.

Hosts are wonderful. The casa is amazing. The food is good and it’s very central.

Its best place in Cienfuegos very sympathique and very clean

If you are traveling to cienfuegos, this is the place to stay. Lovely hotel, with a great story. Had the best service in Cuba.

The palace is very nice and the owner and its staff are super and very polite.