We booked just one night but we should have stayed longer. The staff are very friendly and very helpful. They made us feel so welcome. Our room was well appointed, spotlessly clean and very comfortable. The evening meal was delicious and beautifully presented. Likewise, breakfast was completed with a delightful local dish which was very tasty. There is a hot spring spa which we found was ideal after a day with a very early start and local sightseeing. The location was ideal being near but not too close to the railway and cable car stations, Overall an excellent experience. Well done Emblem Flow Hakone.

Such a lovely place with great design, friendly staff and convenient location. Literally next to train station and cable car to go up mountain. If having large luggage, please note you need to walk down and up a few stairs to get to hostel via a small tunnel next to Gora station. I enjoyed my stay totally, only wish to stay longer to explore the Gora town more. Staff all speak English and super friendly, always happy to offer help.

The train station is right infront of the hostel, it is very convenient if you need a cable car or train ride. The staffs are helpful and nice. Hostel are very clean and quiet too.

Amazing hotel, love the location and onsen. Room was large and clean. Although we only stayed a night, it was the best stay in our trip to Japan.

This hotel is such a gem in Kyoto. Hard to imagine a better hotel experience for the price and location!

Nice hostel! Very close to the train station , Good breakfest, very well decorated. I recommend

Very beautiful hostel for family of 4. Perfect location to do the Hakone loop early in the morning. The breakfast was very good, and not too asian for western travelers. Honestly, the best breakfast so far. We also decided to have dinner there as there is n’y many options around. The price was reasonable for the location and we loved the food.

Everything was amazing. Gora station is just beside the hostel, surrounded by restaurants and small businesses and not to forget to mention it’s very own built in onsen! The restaurant/bar that they have has a great ambience. Staff can speak English and they are very helpful! 6/5 stars for me.

Wonderful stay! Great location and very relaxing!

An on-site hot spring! Super cute and very convenient for exploring the mountains.

Modern hotel with a minimalist industrial vibe. Nice rooms all well equipped. Private onsen is a great addition. Location right by the station. Best feature is the staff who are super friendly and very helpful. And the food is excellent. Would really recommend.

The staff were very helpful, the room was very pleasant and larger than expected. The position was great - close to the train and cable car and easy to walk to many of the sights. We had booked for breakfast, which was a little odd for Westerners but OK. Dinner was good, particularly the a la carte menu.

We had a great one-night stay at Emblem Flow. The hotel was clean and comfortable, actually much more comfortable than we expected. The room was simple, yet cozy. We were able to spend the evening with the window open onto the balcony, so peaceful. The staff was kind. The onsen was really nice as well. And the property was ideally situated next to the Gora station, which you could access in under 1 minute using an under passage, though we couldn't hear the trains or cable cars from the room.

Pros: Extremely close to Gora station. Exit the station and take the short underpass. Our stay booked through Expedia included breakfast which was pretty good. The egg cup dish was kind of weird. It tasted like leftover Costco lasagna slurry. Staff all spoke very good English and very helpful with bus directions. In room snacks and minibar has very good variety and well priced. Cons: The carpet in the guest room was very old and stained, and smelled a bit. Could really be replaced, ideally by hardwood floors.

Great spacious rooms. Excellent location. Would definitely stay again.

Great Place to Stay!

Good capsule hotel in an expensive tourist town. Location is great as it just next to the train / tram station. Onsen is over my expectations because it is naturally flow from the mountain. I did not try the food there but they look great. Staffs with good English and very helpful. The downside is that it gets full easily, I stay two nights in Hakone but it was full even I book well advance.

Perfection! I was traveling solo, although I am a guide and usually plan tours for groups. Spotlessly clean, wonderful staff, the onsen was superb and the restaurant was very welcoming for a solo traveler. I was in a women's dorm room and it was terrific. I have stayed at many, many hostels over the years and many of them can be a bit grotty but Emblem Flow Hakone has changed my perspective. There were a number of things that were special: a curtain could be drawn around each bed, each sleeping area had its own charging station and night light, each had a small lockable storage area inside the sleeping area, although I didn't feel the need to lock up my stuff. The location is incredibly convenient for people traveling via train or bus. I look forward to returning to Emblem Flow when I come back to Hakone.

Rooms clean and very spacious. Staff were very helpful and accommodating. There is a great coffee place just 1 minute down the street. Great place to stay.

A four day stay here was lovely. The location is ideal for enjoying Hakone. The room is generously sized and very comfortable. The onsen is not particularly picturesque, but it was clean, relaxing and felt like an authentic experience. The staff could not be kinder or more hospitable. Breakfast was nice, with fruit, yogurt, cereal and a yummy soup offered buffet style to enjoy before your plated egg and salad course arrive. Would definitely stay again.

Good location, very clean, nice staff and everyday the breakfast is the surprise and highlight for me.

It’s was a nice stay there, will definitely go back again, wish they could have better trash classification for tourist to follow

The reception staff are very friendly. Hotel location is convenient and the room is very clean. Breakfast is delicious. Highly recommend this hotel to the foreign travelers!

Perfect !

Convenient and quiet location

A wonderful place with great staff. I loved the onsen and the room was superb. Great location next to Gora station.

Another excellent stay at Emblem Flow Hakone. Very friendly and welcoming staff. The onsen is back in operation and there was even live music on Saturday evening. Perfect location in Gora next to the train station. Great breakfast. Exceptional value. I look forward to returning again. A 4* property with 2* prices!

Best service of any hotel I've stayed in a long time. Great location, quiet at night, very modern inside,speak english, great breakfast. No complaints at all.

Really nice, new, and stylish property. Convenient location right next to the train station. Staff are very friendly and there is lots of English information. English speaking staff are present.

Really nice, new, and stylish property. Convenient location right next to the train station.Staff are very friendly and there is lots of English information. English speaking staff are present.

Onsen is very nice. Room is nice design.

I spent one night here with my teenage son. I chose this hotel because he doesn’t really enjoy the typical Japanese half board meals. There are popular restaurants around, and we were happy with our choices. The onsen (hot springs) was not too hot and just right for him, too. We had an early morning start to climb Mt. Kintoki. The bus stop is only 3-min walk from the hotel, so it was perfect. The staff members were all friendly. We liked the overall casual atmosphere, too. Thank you!