A wonderful ryokan with a lovely staff, who also speak good English. We were courteously picked up from Yaizu station and then dropped off when we checked out as well. The room is very large, bed comfortable, and filled with modern amenities. Even the temperature of our private onsen can be adjusted down to 39C (which I preferred). The meals were elaborate and delicious, served in a very tranquil and comfortable setting. I would definitely return in the future. I especially recommend this hotel to solo travelers, as this one of the very few higher end, full service ryokans with a private onsen that accepts lone guests.

Staff is super nice, they offered free pick up from Yaizu station to the hotel! There are treats and drinks provided at no extra costs. Onsen are good! The little cat in the hotel is a surprise bonus point for us!

Best service I've ever experienced. Staff are friendly and helpful. Food is fantastic. Onsen is clean. Will be back.

my stay here was amazing! the staff was very friendly and helpful. the room was so comfortable, spacious and beautiful. would definitely stay here again