ARC Callao Studios & Suites

This was an odd but, overall, pleasant stay. The staff was friendly and everything was clean. However, it doesnt seem like the rooms amenities are a priority. The first room we stayed in had a broken stove, and we had planned to cook some of our stay. The bathroom door also required you to lock it to keep it closed. Then I took a bath one evening, and when i let the water drain, it backed up through the drain on the floor. We got our room switched, which was done easily by the accomodating staff, to get a stove that worked. The room came with different issues, but the stove worked. The matress didn't have a cover or a fitted sheet...they simply wrapped a flat sheet over it. Anyway...overall it was a nice area and a decent hotel.

The hotel was in the perfect neighborhood for us. We loved the spaciousness of the suite and the friendliness of the staff.

There were a few minor problems with the room when we checked in. The staff quickly responded and fixed all. The location is good for getting to all parts of the city and many of the attractions are within walking distance. The street noise can be loud at times but quiets down at night.

My wife and I had a wonderful experience. Christian Castillo, the receptionist/manager, was very helpful and kind. The room was pretty big, clean and comfortable. Location is perfect for us: near many restaurants, one block from the subway, and very safe. We definitely would consider to stay at this hotel again.