Lovely friendly hotel would recommend and definitely would love to return

Stayed at this property as a stop gap on my way to Glasgow for work really lovely pub and friendly staff only thing that lets the property down is serving breakfast at 8AM

The hotel was lovely, with excellent food and attentive service from the staff in the food and bar areas. However, I would like to caution others when booking a room at the Pooley Bridge Inn, as it seems that Country Village Inns, the owner, is not fully transparent in their room descriptions. For example, my friends and I booked our rooms six months in advance for a two-night stay. We paid the same price per couple, but there were significant differences in the rooms we were given. My friends were comfortably situated on the first floor, with a larger room, a Juliet balcony, lovely vinyl flooring, a larger bed, and a shower enclosure. On the other hand, my partner and I, who is 6ft 3, were placed in a dingy bedroom on the third floor. The carpet was rotten, and the paintwork was damaged, giving the room an unsettling vibe. The ceilings were sloped, but the most bizarre part was the bathroom, which sloped at every angle. It was impossible to brush your teeth without your head touching the Belize window. Additionally, the room only had a small, bath with a shower attachment on the tap. My partner, who couldn't even fit in the bath, had to crouch and shower himself down using the hand held attachment as it couldn’t even be placed in the wall due to the space. The lack of a shower screen resulted in water spilling onto the floor, which could be impossible and actually dangerous for someone with mobility issues. It was evident that others had faced the same issue.

Amazing customer service. Rooms were lovely. Food was great and a wide selection of drinks. Deffo would stay again

Breakfast was excellent, location not far from motorway. Staff were friendly, helpful and efficient, the premises was spotless clean. The only negative was there was no blind in the bathroom of room 12.

First time I have travelled to the Lakes solo. I was made to feel really welcome at the Pooley Bridge Inn. The staff are very friendly. My room was super cosy and clean and the food in the restaurant was beautiful. Will definitely be back.

Lovely Pub/Hotel with a wonderful location: a minutes walk from the lake, and only a few miles from the M6. The room was compact, but clean, warm, and cosy and there was a decent selection of food/drinks in the Pub/restaurant. The staff were friendly and welcoming. The only downside for me was the bath only had a hand held shower and no show curtain. Fine of you like a bath, but not practical if you prefer a shower. Might discourage me from a longer stay. Otherwise excellent.

Convenient very friendly, helpful staff. Great stay