Great hotel, super welcoming staff and a lot of snacks! The rooms were spacious and clean. But the sound proofing is poor. Every night heard of people talking very loud. The breakfast time was too short. My room does not have view

Spotless rooms, absolutely amazing staff

Excellent facility and service. It is an older facility, though still clean and well maintained. Dining halls are huge and there are bar, gift shops and a pottery workshop to keep you occupied. The onsen isn't too fancy, but it is expected at this price. The dinner was much better than I had expected, huge variety and great quality. Comparable to US$200+ per person resorts. Staff was friendly and surprisingly fluent in English (even compared to Tokyo) and genuinely wanted to help you out - they drove me to the station for free when I asked them to call a taxi.

Everything was perfect 😊