Great location

A unique surprise…. 10 out of 10…. I will stay here again

Great central location and very secure place - complete with a parking garage under the hotel - with passkey triggered garage doors. The staff were wonderful & welcoming. The two things I didn't care for were the breakfast - it looked like indigestion waiting to happen; and the pillows were not very comfortable. If I stay again, I'll bring my own pillow - and my workout & swim suit. The indoor pool and fitness room looked out over the river - very cool setting for this hotel!

Great place to stay in Durango. Super friendly and helpful staff. Great location. Downtown and along the river. Beautiful. Clean, spacious and updated rooms. Great breakfast service. The enclosed basement garage is great on those cold Colorado mornings. Already planning to go back!

The only negative thing we encountered was the molded bagel. Other than that, our stay was great!

Had a great location. The river right next door was nice.

Great location, great outdoor & indoor space for working. Small windows, unfortunate because the river view is spectacular. Bad pedestrian infrastructure makes crossing the street dangerous at worst, difficult at least. Breakfast spread is impressive but food and coffee are not good.

Good spot

Your website switched dates on me when I clicked the site. I didn’t know until I received the email. It was for that night and some how you bumped it weeks out. When I asked for a refund because of your error you said no. I willNEVER use you guys again

So our room faced the beautiful Animas River next to a park and was within walking distance of downtown Durango. The hotel was amazingly clean, parking was safe and convenient, and the price was great. We couldn't ask for more.

Very convenient location for shopping, dining and the railroad!

Durango is a tiny little town, but it was perfect for my stop and rest over

Very nice. Parking was a little tough for a full size pickup

Breakfast was horrible. Coffee was the worst I’ve ever tasted.

Really nice facility!!!

Excellent hotel in a great location. Easy walk to downtown with beautiful view of the Animas from the hotel balcony. Great walking path behind the hotel. Clean, comfortable and good breakfast. Two thumbs up!

Before arriving I was a little hesitant,but was very satisfied with location, view, service and cleaniness.. Definately will be returning.

It was not worth the cost the room was average at best the hotel is very loud at night with lot of banging that you can hear. I have stayed in hotels that are more economical that were nicer. I asked for a room that was close to the elevator and I got a room that was at the far end of the hall nowhere near the elevator.

Perfect place to stay for Durango

Don’t book through Hotels.com and expect to get the bedroom you’ve reserved and paid for. We booked 3 King with balcony upper floor rooms and were only given two. The initial bedroom number listed on the reservation was the correct type of room but was changed at check in and we were told it was because of an algorithm the computer spits out. The room given was ground floor king that borders the parking lot and would have had headlights from the parking lot as well as the street flashing in all night. When we went to request a change, the group checking in after us were being given the room initially set for us. We inquired with the desk agent and were not given a straight answer until I asked if it was because we booked through hotels.com instead of directly with Holiday Inn, then we were told that was the reason. The agent was polite, but not very forthcoming, even when they were told we also have an IHG membership, which meant nothing since not booked direct. Ended up with a third floor King but no balcony, and our shower door slid open every time we showered. Floor ice maker worked off and on. Breakfast was the same both mornings we had it, decent but bland. The parking garage was spacious but the turn to get into it was dicey and a larger vehicle may have a harder time navigating through there and the front parking area. No grounds to walk around, path for the river on the opposite side. Do yourself a favor and stay at the Doubletree for a few dollars more.

Loved the Animas River setting and closeness to downtown Durango

Lovely location on the river, clean, bright, with nicely appointed rooms. Great breakfast!

Perfect clean spot

Usually have very low expectations for a Holiday Inn. This one was clean, newly designed, comfy beds / rooms and free breakfast. Location is a half block away from the main street downtown.

Fun town.

Clean nice property- walking distance to downtown.

Location is great as walking distance to downtown They "ran out" of half and half and was none all weekend. City market is across the street. No one could go by some till their order came in????

Nice and comfortable. Bed, linens, room were excellent. Walkable to restaurants. On busy street but hotel was quiet. Nice setting along the river.

We LOVED having a 3rd floor balcony on the river!!! Great hotel in every way!! Will definitely return.

Beautiful location right next to the river. Bed was a little firm for me.

Everything from checking on to checking out was outstanding!! Staff, hotel, room, etc!!!

Ck in receptionist was fabulous