Great location for our adventures into the Louisville historic district, Churchill Downs and distilleries. The hotel was modern. The room was large and equipped with a kitchenette. The staff was helpful and friendly. We enjoyed our stay.

My reservations. Was messed up. I didn’t get the king room I reserved on hotels.com. I got there and they gave me a room with double beds. Then said they didnt have any other room to offer me. That the reservation was messed up through the third party, I have used hotels.com for a long time and never had this issue ,, however needless to say it made my entire experience bad right from the start ,, the room was clean and the breakfast was delicious but the courteous at the desk of the hotel wouldn’t fix the issue and give me, my correct room that I paid for which was king ,, so my overall experience was that , that being my first time there and it will be my last time there ,, I understand things happen but no one did anything to try to accommodate my original reservation of a king room. I will not recommend

This was our second time staying and I’d say we would come back, we were just a tad disappointed this trip. When we got there the room hadn’t been vacuumed there were crumbs all in the kitchen and short hairs (like from a guy shaving) all in the bathroom. It also had an overwhelming cologne smell in the drawers and closet, guessing from the previous stay. So we were a little annoyed by that, but we asked them to come vacuum and they came right away and were very nice. The next day we had planned on using the indoor pool with our son in the AM before lunch and it was closed for maintenance from 9am until about 1pm. Breakfast was great. Parking is a breeze. Very quiet hotel.

Spacious room, clean and had all amenities needed. Pool area was clean and kids enjoyed it! Breakfast was great! Wide variety of options both hot/cold. Will for sure be back to this location as well as other Hyatt hotels.

Room was very spacious and modern. Was a little disappointed in the cleanliness of the room though. I would stay there again.

Thomas at the front desk and his manager, David, were both exceptionally friendly, polite, and helpful. The biggest surprise of the visit was the FABULOUS bartender, Monty. We stopped one evening, thinking we'd just have one drink before heading to our room, but had such a great time talking with him and were so impressed with his service that we wound up being there for a couple hours and a couple of refills each. Not only that, but we made a point of stopping in each night during our stay (though we exercised more self-control over the quantity of beverages during subsequent visits!). Now, for the less-than-stellar. The bathroom left MUCH to be desired, despite having a pretty terrific shower with excellent water pressure, and the water got hot quickly, too; as Californians, it always makes us uneasy to have to let water run extensively to get hot. There are NO towel bars and no soap dish at the sink, so we had no choice but to get fresh towels every day (no way to let the towels dry between showers), and the bar of hand soap a) slid into the sink after use and b) made a mess on the sink surround. Worst of all, the bathroom has a barn-style sliding door, which doesn't create quite the level of privacy one would like for certain...bathroom activities. We'll DEFINITELY return to the bar, but probably stay at a neighboring hotel next time, unless Hyatt modifies the bathrooms.

Great stay and will gladly return. Room was super clean, the breakfast was wonderful, and the shower pressure was super!

The hotel is in a excellent spot with lot's of options around