Room was not ready when promised. We had to wait 20 minutes for them to find a room. As a result of the delay we were late for an event nearby. Check-in employee was not engaging and appeared to be doing the job, but was not trained properly. The room keys did not work. I had to make a trip back to front desk to get another set. The bathroom pocket door was broken. The track had missing screws and the door was not able to be closed properly. I informed the front desk about the issue and requested a new room , but was told they were sold out and none available. Later someone called and said that parts for door were on back-order. Screws are not parts on back-order, you drive to the hardware store and buy them. The fact that he tried to appease me by lying is appalling. Overall this stay was very poor. I would hope that you look into this matter and then reimburse me for the inconvenience and poor quality of the establishment.

Everything was fantastic. New building or newly renovated. Breakfast is included with sausage, potatoes and simple omelette and other stuff. Room was spacious suite with kitchen and separate bedroom with 2 queen beds that were very comfortable. Main HUGE problem is this hotel is pet friendly and they sprayed apparently massive amounts of deodorizer all over the living area of our room on the fourth floor. So much that I had a VERY difficult time breathing and falling asleep (with zero street or neighbor noise) and was feeling itchy in throat and sneezing. My son experienced same. Both of us are very healthy mountain bikers. Another major problem is there were 2 windows but not able to be opened. I explained to front desk but won’t use this hotel at this location again.

Very clean and organized hotel and spacious room. The best chain hotel I’ve stayed in.

I love it! Clean and nice. Kind. I would come back here next time!

Just very sad that I have to go back I don’t want to but I’m trying to make it work so I’m staying here for one more day it’s just so comfortable and the little kitchen diner’s fridge and stove is really nice

Great stay. Will stay there again.

Breakfast was really fab!

Perfect