Excellent hotel. Excellent location. Right near major streetcar. So big the room. So clean and comfortable. Highly recommend.

Awful option for business travel. I asked for a travel adapter and was met with a bemused and unhelpful attitude. Furthermore, no breakfast served on Mondays or Tuesdays which falls far below the expectations one would have at a hotel like this.

Beautiful hotel. Service was exceptional... they got you anything you needed. Great amenities. Lovely toiletries supplied along with robes and slippers. Great restaurant of the lobby. Would stay again in a heartbeat!

Great clean rooms, nothing out of place, quick service when we asked for more wine cups to be brought to the room.

Beautiful,classy hotel. The staff are friendly and professional!

We booked one-night at this place bc we wanted a very restful stop before another long flight home (we were coming back from Europe to Hawaii), as our 2 families had 4 kids between us. We had requested adjacent rooms months ago which they weren't able to accommodate. We came in very late in the evening and one of the rooms was accidentally given away, and for the other, when they opened the room, another party was in that unit. Needless to say we felt that somehow all the careful reservations/planning ahead of time was all bungled up and after a very long few days of traveling with kids, we just wanted to rest and be together. I do want to say that that front desk did try their best to accommodate us, which we did appreciate. For one family, we got an extra room and a $100 dining credit. For the other, another $100 dining credit. While all very nice efforts, the kids down the hall is not ideal, and while the food was excellent, we didn't explore the restaurants in the area bc we felt we needed to use the credit so we really didn't need to stay so far from the airport since all we were going to do was to head back to the airport for another flight. Regardless, the hotel itself was beautiful and the restaurant terrific. I would definitely give it another try if we got a good deal and could stay longer in the city.

great location and amazing property, super fresh and clean, big rooms and everything was perfect.

Everything was great, except the "high speed" WiFi. For business travelers, that's a must-have. I'd be happy staying there again -- provided the WiFi issues are fixed.