Cleanliness, pool and overnight staff was very courteous

Check in supposed to be at 4pm. Rooms weren’t ready. Booked three rooms altogether. First room key was provided at 4:30pm, second 20 minutes later and Third room key had to wait another 20 minutes. Had young minors ( kids )and waiting in lobby after hours of drive wasn’t a great start to begin with. I can tell it was poorly managed and with this experience we should have been only charged for 2 rooms instead of 3.

It was awful, after 9 am we couldn’t get anything to eat. They ran out of omelettes or not making any more, no sausages, then bland scrambled eggs were put out for few people, only thing available was bagels. They ran out of ketchup. One small waffle maker, line is long. People are standing in line, not to miss the few omelettes or sausages being put out. I had four grown men with me, there was no breakfast for them, we still had to go out for breakfast although breakfast was included in the package, and also why we chose Residence Inn.

Breakfast

The staff was amazing! We were greeted by Amina who was so helpful with assisting us with popular sites around the city. A great first trip to Montréal. The free breakfast was delicious. The kitchen staff even made eggs without meat for us! There were also so many plant based options to choose from. The hotel is very new with beautiful decor and amenities. Quite possibly our best stay with Marriott ever and definitely out did any other brand.

Very clean .underground parking . Overall very good !

The room quality, and cleaning, nice hardware

The bfast is lack of variety, and the quality can be improved. Upon check-in in the afternoon, the attitude of the Front desk staff is unprofessional

Spacious room, new facility overall Nice underground Parking Near the airport and to town exits

Limited breakfast options or variety. The pool is small and gets quickly crowded Rooms need more dusting/ cleaning

Rooms were pretty spacious and modern. Morning breakfast options were great.

Everything

Really nice hotel i like it, breakfast meals could have had more options. Pool water could've should've been warmer and salted

Very friendly staff, nice breakfast, clean and large rooms.

Location was ok, about 20 minutes from downtown. Breakfast was good. Bed was comfy except for pillows, they were too soft.

The pillows on the bed were horrible. Soft and just melted into the bed. Felt like you had no pillows after a minute.

Location. Cleanliness. Spacious room. Ample storage, with shelves and places to keep personal belongings. Large windows. Restful decor. In-room kitchen was very nice, though we only used the refrigerator.

A safe in the room was the only thing missing.

All excellent

Nothing..

big comfortable room , friendly team . almost new hotel

swimming pool and sauna needs more cleanliness and care

Management should think about adding more staffs for breakfast preparation as we need to wait long to refill the items.

Simplicity, accessibility and newness of the hotel. From the easy access of the garage by car, proxity to downtown Montreal and spacious of the hotel rooom.

The gym door motion sensor needs to be programed better. More selection of TV channels.

brand newly renovated and really clean - the only thing I wish I stayed longer

Everything was good

Breakfast was a little slow and lack of items in the buffet