It’s close to restaurants and shops

The room is tired and lacks maintenance. The front door is disgusting for a first impression. The screen door lock is faulty and almost prevented us from getting out. The rear screen and patio doors are so worn we had to get maintenance done so we could get the doors to operate. The bathroom tiles are peeling off. The sink wasn’t draining until I used the plunger that was by the toilet, so I guess it happens regularly. Parking is a joke, we had to park down the street where the homeless leave all their belongings. I could go on but the worst thing is the receptionist is only able to tell you to call the owner or vacasa and they want you to text or email. Not very helpful especially if you don’t have a cell phone when you have just arrived.

I didn’t end up staying there. They had a water issue, so I was informed the property wouldn’t have water for 2 of the 3 days. Vacasa never responded about a resolution to relocate me to another location. I received a text that I could have containers of water in the room…. that was unacceptable! After I had to find my own accommodations I asked for a total refund. I have yet to hear a word. I MUST have a refund. Any help would be greatly appreciated!

No water. No local support. I did not check in.

Location is the only thing working for this property

Old dirty room with bugs and mildew smell Overpriced for no breakfast or cleaning service Front clerk for check-in was rude Felt unsafe around the premises Filthy pillows and bed (See picture of stained pillow)

We liked the room and the bed was good! It is close by restaurants and stores.

The price is a little bit high

great location

nothing it was what I expected

Cozy and clean studio. Very confortable bed. It has a microwave, toaster, a coffee machine (including filters), fridge, kitchenware (dishes, cups...) but no kitchenette. Nice swimming pool and jacuzzi in the facilities. Located at a walking center from different shopping malls, restaurants and the Alii Drive (main social area in Kona), so plenty of shops and meal options. The nearest and nicer beach is around 10 minutes walking.

Most comfortable & quiet, quite secure although close to the street!

Kona Islander staff, not too helpful!

great location, room nice and spacious

nothing