The HS Hotsson Hotel Queretaro was welcoming and beautiful upon entering. Staff was very friendly and helpful and helped us get settled after hours spent in the airport with a delayed flight. It was particularly nice to be greeted with a simple but delicious complimentary buffet in a room with spectacular views and attentive staff. Our room was spacious with slippers, bathroom amenities , complimentary beverages including beer and comfortable bed. It made a long, hard day of Airline incompetency end on a sweet note ! Thank you HS Hotsson for redeeming the day!

There was nothing that I did not like other than the carpet on our floor (9) needed to be cleaned .

The hotel is perfect as well as the food!

It's a little bit far from downtown Queretaro.

Location

Road noise

location

breakfast room

Excellent buffet

location for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks in the room. coffee shop selection was excellent.

small issue , reception area howling cold

absolutely beautiful facility and the staff was exceptional on service and friendliness

way exceeded our expectations once of the nicest hotels we have been to in the past few years

it was very luxurious, clean, friendly. Great food and snacks

Noisy children running in hallway