I loved everything, front desk was amazing very helpful and curteous. The food at hotel was exceptional. I enjoyed many varieties such as french toast, fruit platter, FRESH squeezed orange juice. Great Hamburgers, fries, they had everything. Very clean and my room was cleaned daily with fresh clean sheets! Our cleaner was very sweet and everyone at the hotel is very friendly. Everyone says good morning and makes you feel very welcome❤️

I did not find one thing I did not like. O

Las cortinas Black out

rooms were ok

that my reservation states breakfast included for four and I was charge for two,I spoke with associates they were rude and didn’t resolve my issue.

Easy access from parking spot to elevator

long waiting time for elevator

great solution for quick washing our clothes, pool access, new facility, modern design, breakfast was good

spent some time with waiting of a clarification just because some of the receptionists did not speak English instead of pointing direct to that person. could be solved easy

Very clean. Porter Felix super helpful. Restaurant and bar exlecent. Victor and Alex over and above

Excellent service

Location, facilities and excellent service by staff.

Just a little pricey.

clean and located to mall and good part of town

the pillows were very high and I couldn’t sleep well.

Location, amenities, staff

A but pricy

This property was near the places I wanted to visit, like parque metropolitano, mercado metropolitano y plaza mayor. The hotel itself was nice and clean, good value and excellent excellent excellent customer service !

The pillows could have been a little softer …

Great bar and restaurants