Beautiful and stylish, combines history and modernity; set in the perfect location, with really nice, helpful staff. The room was impeccably decorated and the bed very comfortable. Very good breakfast too!

Breakfast was amazing. Location close to Piazza de Plebiscito.

The location is superb, they have great breakfast with huge selection of food and each type is at high quality (esp. love the cheese!). The view is super good, you got to see the best part of naples night view and also the room is spacious!! The service is 100/100 and they even prepared a little surprise for me and my husband for our honeymoon trip. It was the best wrap up for our honeymoon journey with a bottle of wine, and a balcony watching the night view with all the christmasy decorations.

nothing!

location

I was suppose to have a room with a sea view. I booked the same type room as relatives with the same price but I was in room 119 with a partial view and they were in room 109 with balcony and full sea view.

Location, view of Castel dell’Ovo, balcony, elegant furnishings/decor, Ferragamo bathroom amenities.

Charges for extra people in room and breakfast has very limited hot entree items without paying a surcharge. Also, fresh orange juice is a surcharge (€6) and not included, which is cheap. Also, unable to get soft feather pillows, despite numerous requests. Received polyfil, which doesn’t cut it for a 4* hotel. Otherwise, would have rated tops. Good AC, but front desk needed to adjust thermostat to down from 18 degrees.

Excellent location Very friendly concierge

All you could ask for.

Price gouging on taxis ordered through hotel.

The hotel is perfectly located - right of the seacoast in front of Castel dell'Ovo. The main places of interest such as Castel Nuovo and Palazzo Reale di Napoli can be easily reached by walk. The breakfast was rich. We had a well-equiped room with amazing view on Gulf of Naples.

Nothing.

Great location, nice staff.

Room could be a little bigger

Location, Room size (Room 206), nice view from balcony to the Napoli Gulf and Vesuv. Comfortable bed and pillows.

Filthy Whirlpool, looks great when you enter but when you shower the water doesn’t go down. Also using the rain shower the water pressure was not sufficient. Staying 2 nights, we were told upon arrival that wifi is just down but will be back in 1!!!! hour. It never came at all and we needed to roam for the entire stay, that’s unacceptable nowadays for a Grand Hotel. The room was very cold in the night, the heating didn‘t go higher than 22 degrees Celsius.

Beautiful Hotel with stunning View of the Naples Gulf. vier beautiful Rooms. Lots of Restaurants close-by. very nice Staff. Great breakfast options.

very expensive- but we knew the price, so That’s ok… if you have a room on the left Side of the hotel, it is very noisy at Night time, as there is a Taxi stop close by.

The view was Breathtaking. They sent up a bottle of Berlucchi 61 (Franciacorta) for an aperitif. It convinced my wife and I to dine in the room.

The price could have been better.

- The location and view were exceptional - The cleanliness of the room was much appreciated, and it's clear that cleanliness is very important. -The breakfast spread was lovely, and the gluten and lactose free options were great and much appreciated. - The bathroom (with a jet bathtub) was great, and we really enjoyed making full use. - The staff were very friendly and helpful, and incredibly welcoming.

- Our safe did break on the first night of our stay, and unfortunately couldn't be fixed.

The hotel was beautiful. Staff where really helpful with recommendations as some facilities were closed & gave us a map. The room overlooked the Naples Yacht Club, Castle & The bay of Napoli. Our room even had a jacuzzi which was a lovely surprise. Breakfast was lovely with a great selection.

There was no tea & coffee making facilities in the room, but drinks were available in thd hotel.