The bar closed early.

Good Location

Missing Gym

The location is very nice, central located with the old centre on walking distance. There are lots of food and stores options.

The apartment is dark. There is no natural light that shines in the apartment directly. The bed is also very small for 2 persons and therefor uncomfortable. The pillows are also not very supportive nor comfortable. Bathroom and kitchen are fine, nothing special but they work. The complex is a bit noisy.

nice hotel

Staff fantastic. especially the lady. very helpful and my daughter thought she was great. Bed very comfy

nothing was bad

Location is walking distance to restaurants and bars as well as the Kinepolis. It is also covenient for me in order to visit freinds who live close by. There are 4 padel courts where you can play for free if you want. I was staying with a friend and therefore did use it.

I didn't have breakfast, it looked a bit pricey and not great. Coffee / drinks bar appeared to be permanently closed.

bed was comfortable, shower was powerful but control button leaked and squired water all over the floor. Breakfast was good, plenty of choice. Staff were extemely helpful

bar and restaurant is closed Friday, Saturday and Sunday!! Hotel looks dated, especially from outside, while reception area was ok, furniture in rooms looked old and overused. Nothing to do in the area local to the hotel

My room was a good size, very clean with air condition. I had a double bed with extra pillows. Mini bar with fruit juices, water and can drinks, replenished every day. My luggage was delayed at the airport but when i arrived at the hotel, the lovely receptionist ensured i had complimentary toiletries, water and phone charger. He went above and beyond to show me where the local shops were in case i wanted to buy replacement items during my trip. I didn't get to thank him properly when i left. He was on duty on 19th August. The hotel offeres hot or cold breakfast, delicious 😋 fresh fruit and fresh juices all loyally bought. English speaking staff around who made my stay worthwhile because i don't speak Spanish. The view from the dining area is amazing (see pictures). Lots of parking space. If you want to take public transport to town, there is a bus stop a few yards away from the hotel. Gran Via is 15 mins away via uber, Zielo shopping centre also 10 mins away. The area is so clean and quiet. Uber taxi was about 10-11 Euros to the town centre. I would definitely recommend this hotel and look forward to staying there again.

No English speaking channels on tv.

Air conditioning was not refreshing even at lowest level of temperature.

Doesn´t have space like a small Business Center, only big rooms.

looks good

all the facilities was damaged and dangerous, easy to hurt yourself

The kindness of the staff, who was nice and available to answer my queries and meet my needs.

The hotel was a bit run down (both exterior and some furniture in the room)...but the staff was nice and the breakfast good.

It was a nice room, the Minibar was a must and it's a bonus 'coz it was very hot in Madrid. When we got to the room the air conditioner was on, something I appreciated .

On a Saturday morning a staff cutting the grass with a mower woke me up.that noise annois me lots.I think that's something you could let for the afternoon o later in the morning....

location

no swimming pool

Room was clean and comfortable! Thank you.

Location (close to the location of our business meetings)

The facilities are in serious disrepair. There were broken paving stones at the outside entrance, the facade is peeling, carpets with holes, broken lampshades, furniture with chipped paneling....everything looks like it's been neglected for years!

Clean rooms. Friendly staff