Location, comfort, breakfast, spacious room

Walking distance from the center

Too old and run down. The neighborhood not that enticing

Πολύ καλή τοποθεσία. Εξαιρετικό προσωπικό. Καλό πρωινό. Άνετα δωμάτια και καθαρά σε γενικές γραμμές. Ο χώρος της πισίνας ήταν πολύ περιποιημένος και καθαρός.

Παρόλο που η καθαριότητα των δωματίων ήταν καθημερινή υπήρχαν κάποιες αστοχίες. Στο ένα δωμάτιο δεν έγινε καμία αλλαγή ή πλύσιμο ποτηριών καφέ και νερού οπότε 3 μέρες χρησιμοποιούσαμε τα ίδια. Στο άλλο δωμάτιο που ήταν deluxe παρόλο που υπήρχε κουζίνα δεν ήταν επαρκώς εξοπλισμένη(δεν υπήρχε ούτε ένα μαχαιροπίρουνο). Επίσης, τα μαξιλάρια μύριζαν λίγο.

Struttura in ottima posizione, tutto raggiungibile a piedi in 10-15 minuti o tramite poche fermate di metro. Colazione buona con cornetti, crepes e dolci vari anche se il salato era maggiore. Da un 5 stelle mi sarei aspettata un espresso più “bevibile”. Struttura tutto sommato bella e grande anche se un po’ dispersiva. Non è assolutamente un 5 stelle, ma un discreto 4 stelle. Tutto sommato esperienza positiva, si può migliorare!

Staff molto antipatico, a stento salutava. Piscina con acqua gelida e nessun accappatoio o asciugamano per piscina in stanza. I letti erano due da una piazza e mezzo uniti e si separavano durante la notte. Kit di cortesia misero. Si può migliorare sulla climatizzazione dell’ambiente. Phon assolutamente inutile in stanza.

-Δεν είχε ράμπα για το καρότσι -Το ασανσέρ παρά πολύ μικρό (ίσα που χωρούσε το καρότσι του μωρου) -Έπρεπε να αλλάζουμε συνέχεια ασανσέρ για να πηγαίνουμε για πρωινό -πολύ βρώμικος χώρος

La suite, le taille de la chambre

La salle de bain supplémentaire

Room was really nice and the bed comfortable. Enjoyed the gym and bar. Breakfast was fine.

SLIGHTLY awkward location, but a minor quibble and I knew where it was.

Die Größe des Zimmers war toll, wir hatten ein Schlaf- und ein Wohnzimmer sowie ein großes Bad. Die Lage des Hotels war sehr zentral jedoch nicht nicht zu laut. Die Austellung in Lobby und dem Hotel selbst war schön anzusehen. Die Hausdamen waren sehr nett und die Herrschaften an der Rezeption hilfsbereit. Der Pool & die Sauna waren bei dem kalten Wetter die perfekte Lösung.

Wir hatten leider weder den im Angebot beschriebenen Balkon noch eine Kochplatte, wie unsere mitgereisten Freunde, die den gleichen Preis und die gleiche Zimmerkategorie hatten, unser Zimmer war zudem schon etwas abgewohnt. Das war aber für den Zeitraum der Reise nicht weiter schlimm. Unsere Etage hat am letzten Abend stark nach Nikotin gerochen, das war unangenehm. Die zusätzlichen Gebühren für Badekappe, extra Wasser, extra Kaffee etc. waren für die Hotelkategorie etwas unerwartet. Zum Frühstück hätte ich die Anmerkung, dass eine zweite Kaffeemaschine äußert hilfreich wäre, damit kein Stau entsteht. Sonst ist das Hotel empfehlenswert für einen Wochenendtrip oder verlängertes Wochenende.

Great business hotel in the city center. AlthoughI spent only one night there, the hotel was with great standard and nice personnel. The room was great including bath.

Nothing

Unfriendly staff Unfriendly managers Doesn’t offer any help regarding facilities or tourism Unclean No daily water

Unbelievably spacious room, clean and quiet. Exceptional breakfast.

No International channels on TV. Everything in Bulgarian.

It's a pretty good location and within walking distance or the main sites. The hotel had most things expected for a 5* hotel. Good value for money

The problem was the hotel concentrated on the big things like saunas, swimming pool, but got the basics wrong. I had no toilet paper, and after several requests,I had to go to the lobby to collect it. It was embarrassing. My air con was loud.

Location is perfect, rooms are still comfortable (but less than 10 years ago), still good to spend a night after your evening flight in a comfort.

Room service does not work anymore evening and night time, breakfast is not too good as before - less meals, fresh juice was diluted with water, vegetables looked "tired".

The hotel is greatly located for visiting all the main attractions of Sofia. The rooms are large and clean. The staff is helpful and the breakfast is amazing.

Very old fashioned, sometimes creepy decor. Some parts are in need of renovation. The pool is very small.

Hotel is crammed full of interesting art. Room was large and comfortable.

Location is on the less interesting side of the city centre.

Value for money. All amenities are available.

Location is far from city center

The room , the breakfast the pool

Walking distance from vitosia street , not easy with kids

Everything

Nothing

Perfect location of the hotel, excellent food in the restaurant, kind staff.

vaaaauuu realy art hotel rooms is like kingdom rooms big rooms and all ditals are perfect realy good hotel

Nice size room good shower, excellent breakfast so much choice, swimming pool etc. Noise level was fine. An excellent place to stay.

Room got a bit warm had problems with the thermostat. Could be an issue in summer. I opened the window as I couldn't get the temperature down. No milk or creamer supplied with tea and coffee in room. british people drink milk !

tried inside restaurant . had perfect service and delicious food. i recommend it

hair pistol :). too weak :)

room, location, staff and very good breakfast

a bit of cigarette smell from the casino