On the whole the breakfast was good. A variety of hot and cold items. The toaster took 2 or 3 goes to toast and the coffee machine hissed and spat at me. Staff noticed my problem and offered when they greeted me in the morning to make me coffee.

Drawers for clothing, there seemed to be a cupboard missing. Having to stack everything on the wardrobe floor for 2 weeks was not good. The shower splashed all over the floor. The curtain that could be pulled down in the shower was covered with mound.

Location is good, mall is nearby

Old furniture, small and not tidy pool on 19th floor

The location and friendliness of the staff. The breakfast buffet spread has definitely improved since my last stay and comment. kudos to Mercure Simatupang for a better local spread of offerings, which included the noodle station, for breakfast

Nothing actually. It was perfect but if I have to, I would say the beddings of my room probably has seen better days. The comforter had a torn cover and slight stain on it. The TV controller, the battery compartment has a missing cover…. But overall, it did not matter to me

clean and comfortable

breakfast can be improved

I can sleep well

The price for dinner was not worthed

It was great to stay at Mercure Hotel

Nothing

staff is friendly

not clean

close to my meeting place

poor/slow