Ubicación y parqueadero. Piscina climatizada y limpia

Tuve un inconveniente con mi reserva y solo pude llegar en la ultima noche ( perdí 2 noches). Aunque no fue culpa del hotel, considerando q tuve q pagar las dos noches full q no ocupe a tarifa full incluido desayunos q no tome, hubiera sido muy útil una mayor flexibilidad a no pagar todo o por lo menos, algún servicio adicional considerando lo q no utilice. Hubiera sido un muy buen servicio al cliente para regresar pero no, atención apenas empatica.

Cercanía al centro histórico; muy buen servicio de desayuno.

El servicio de habitación; débil cerrajería de puertas y ventanas; el área húmeda.

Great location, very typical Leiva architecture

My room next to staff only door and constantly door banging; I had to yell at one employee for banging the door. Last day, at 7:30am no one was in kitchen or dining room to make or serve breakfast.

Good location

Quiet place

None

location, clean facilities and the staff was very kind

the coffee for breakfast is awful… the rooms are small but clean . basic .

terrible noisy. we were waked up at 5:30 am by kids running down the hall outside the room follow by staff talking loudly and radio music that did not stop until we crawl out of bed at 10:30 am.

it was clean and the staff was friendly

The bed was very comfortable and the room was clean and quiet. I had every thing I needed. Parking onsite was convenient and easy to find.