Hotel nice size and welcoming. Pool table and nice sitting room. Friendly staff at reception. Room was quiet. Nice shower and clean. Hotel decor nice until you got to room 10.

The room was very basic. Curtains were not hung and did not meet in the middle. Wall paper coming off the walls. Curtain tie back had come off leaving holes in walls. Switches had been moved again leaving holes. Extremely shabby. No hair drier, no real wardrobe. Very thrown together. There were French doors leading to a very overgrown outside space. If this was cleared it would make a nice patio. This room could be lovely with just a bit time and thought. In desperate need of painting and new furnishings. We were only staying for one night we would not have stayed longer in this accommodation. The only thing going for it was it was probably the quietest of the rooms which is why we did not ask to be moved as hotel is on a busy road and we were given the room right at the back. The pictures on the site is not what we got. We were charged a deposit of 50.00 which was a joke as we could not have made the room look worse. Breakfast is basic continental but in with the price of the room, it did not state continental on the details. States plenty of free parking, but small car park for about 6 cars tops, rest is on main road. It is free though. Was disappointed as we could have paid a little more and stayed in the city but liked the look of this hotel on line and the reviews looked good.

Like the look and feel of the establishment. The staff were very helpful and friendly.

The beds were a bit springy

Friendly staff. Comfortable room.

The curtains stiff and windows noisy and dated.

Clean and well presented

It was a brilliant location we were going to aintree races, lovely hotel.

Room got too hot on first night.

I wish I could have stayed longer.

Location was good. Easy access to motorway and pleasant walk into city centre. Room was clean. The building is beautiful.

Only one pillow each on bed. These were quite flat so could have done with second pillow. Duvet was very thin. Really needed a thicker one or a blanket to be provided. Tables for breakfast very close together so we had to squeeze past other seated guests to visit the buffet. Tables could have been spaced out more. Parking was difficult when returning to hotel at night. Previously stayed here and had no issues with bedding or at breakfast so wondered if the hotel had changed hands.

Lovely hotel with quiet mode, staff extremely friendly and welcoming.

Nothing