Nice place to get away with family. Baby loved the playground and splash pad.

ok

This place was fabulous. 2 bedrooms, 2 baths with living quarters was VERY spacious with all amenities. We would definitely stay here again.

We had a wonderful time at this property. From the check in to check out, and everything in between, it was fantastic! Will definitely recommend to others and stay again in the future, should the opportunity arise.

Not what we were expecting based upon the pictures online. We had a ground level one bedroom and the walls were paper thin. Very noisy hearing people talking and kids yelling in the next room and people walking up above us. Our room was nice but not properly cleaned. Full kitchen with appliances had everything you would need expect silverware and pots to cook on stove with. We went to the pool one day and it was very dirty with hair and misc things floating all over it. The hot tub had yellow tape around it so we were unable to use it. With that being said. Every staff member I talked to was very friendly and accommodating. Our check in and check out was good! They did say they are trying to improve the process and change things at the resort. This is a timeshare resort so they will try to get you to listen to their sales pitch.

We really love the Wyndham Resort. The only problem we had while there was they were repairing the floor above our room. So a jack hammer and hammer were no fun to hear. We were there to celebrate our 42nd anniversary. So we went to relax. But we had to get out of the room due to the noise being so loud.

My overall stay was great. I had everything I needed away from home. The staff was excellent the facilities were great. The only problem i had was that my shower curtian had mildew on it. I didnt report but im sure if i did it would have been taken care. I recommend.

Was very pleasant and comfortable! They let us check in earlier so thank you for that and we got upgraded!

We loved our stay here and would stay here again. Only drawback we were below ground level and our view faced the parking lot and walkway. Couldn’t leave our curtains or shades open for lack of privacy. For what we paid I’d request a view next time!

This property was perfect; everything was at or above our expectations. Super clean, loved the washer and dryer, air conditioner worked perfectly. Furniture and the kitchen are amazing. Thank you for sharing your property with us and making everything perfect!!!

This is actually a Wyndham resort. During check in we were made to schedule a time share presentation appointment during check in. If we did not go to the presentation they had charged us $40 that we would not get back. The presentation was 3 hours until we could leave and get the $40 taken off our bill. The room was condo like and clean. Small kitchette with a living room and bedroom. The property is huge for the small pool that is available. We were not able to use the pool due to the amount of people already using the pool. Other guests were complaining about the cleanliness of the pool.

Nice resort off the main strip, very close to Dollywood and attractions. The pool are was nice, the lodge and mini golf and splash pad were nice bonuses. The property is a little old, but very well cared for. Highly recommend as a perfect place for families!

Overall enjoyed our stay! Staff was friendly and rooms were clean. Resort was as advertised

very nice

My only complaint that the room details, before arrival were not enough. I was very disappointed that we had no balcony. I'm an outdoor person an felt very closed in. I booked with you because of your views in on line pics. Very disappointed.

Loved staying here! Staff so friendly & helpful. I injured my knee & not only did they provide a wheelchair to use Tyson pushed me up the hill to our room! The place was so clean & equipped with everything we needed! Thank you for a wonderful get-a-way!

Everything was great

Room was clean, easy access to a lot of attractions and eating as well as main roads and back roads around parkway. Would highly recommend or stay again!

Felt like a bait and switch! The picture did not at all represent our rental. The kitchen was one line of camper appliances. The sales pitch at check in was a damper to the beginning of our vacation. And not expected nor appreciated. They send you to concierge for your bracelets and then proceed to have you sign up for a sales speach! Our room was outdated. Would not stay here again unless Incan see the room we are actually getting. And not go by what is posted on VRBO or their website. In ratings some are one star because I couldn’t not score and submit.

We had a great time. The one bedroom unit was a little small but sufficient for our needs. Would consider a one bedroom deluxe next time so we have more room

Resort was as described. Enjoyed the location and hospitality.

We stayed at this resort last year and we’re expecting the same size room this year. Unfortunately, this was advertised as a one bedroom but was, in fact, a studio unit. The room was MUCH smaller and did not have the balcony we enjoyed last year.

Property was in a central location with many attractions close by. Suite was clean, well stocked, and spacious for our family of 4. Would stay here again and would recommend to family and friends.

Exceptional as usual with the exception of the lack of parking close to unit.

We loved our stay! The condo was so nice and clean and everything there was wonderful. It couldn’t have been better! The only thing, I would warn others about, upon check in they will ask you to do a time share tour which is supposed to last a Maximun of 90 minutes. With a firm no from the get-go ours lasted 2&1/2 hours plus. It seems like the free nights offered are not available anytime I check. So it was just a waste of our time. That’s just a side note, and has no bearing on the property or the renter. It was all 5 stars for us All the way. The property is great, amenities are top notch. I hope we can stay here again. It was one of the nicest places I’ve ever booked on vrbo.

It was a great place to vacation. We spent more time at the resort than exploring the mountains

NOT at all like it was pictured! No view, extremely dark, felt like a dungeon. Carpet had plastic wrap on it, bathroom wall had a plaster chip on it with the plaster piece laying on the floor. We’ve rented there before and was satisfied but this one looked and felt dingy!

Overall, this was a wonderful stay. Everything was clean, the facility was great! The personnel were so friendly and nice. They offered us anything that we needed assistance with. Parking was great. We could view our car right from our room. The area was a little touristy for us, but driving up into the smoky mountains was gorgeous. We went to the Wyndham presentation and we did not decide to purchase, but I will say that the sales people did not try to pressure us into purchasing anything. They just shared with us the offers and were very courteous and Nice.

Check-in process was a bit confusing. Walked in and got directed to one counter to sign in to be sent to another podium to be sent to another lady to get keys for the room. Room was better than expected. Did have to go to the desk to ask for more wash cloths because there were only 3 available in the room with 4 people staying for a week.

IT WAS NICE PLACE TO STAY. GOOD LOCATION

We had a great time will definitely be staying again

The process to book through VRBO was easy and user friendly. I was able to communicate with the property manager, who was very responsive. The check-in process was seamless! From the front desk to the concierge, everyone was friendly and helpful. The Villa we stayed in was spacious and well equipped. The location is near so many attractions and within 20 minutes of Gatlinburg. Great time of the year to go to experience the area and enjoy less traffic!