Spacious house, nice beds

Upon arrival the pool water and outside patio were dirty. Tried to get scheduled for clean up but delayed response left the patio debris unaddressed. The pool man did arrive around 5 thirty and we had to request that he clean pool and jacuzzi… he just put in chemicals and was going to leave!! Great accommodations and comfortable. Pool sticks. Only one with blue cushion tip. Dining room chairs are pretty wobbly and 3 need replacement. Pac man game chair has one leg not attached! Poker table chair in game room eas broken and papa went crashing down and thankfully was not hurt. We will respectfully suggest that the broken items be repaired or replaced before there are sustained injuries. To be clear the inside of home was very clean and well supplied with trash bags, dishwasher detergent, toilet paper and swim towels! Thank you 😊

The home and property is really nice. Was perfect for our Coachella group. Backyard is a gem - great pool, hot tub (though you have to pay an extra heating fee), pagoda, dining space. Living room and kitchen are well appointed except the lack of kitchen knives. Which leads to property management - far from flawless but satisfactory overall, which is basically as much as you can ask for with Vacasa. Got off to a rough start - they had changed the front door lock at some point before our stay but failed to update the check-in instructions. Instructions were for a SmartLock but the house only had a standard manual lock + key. Vacasa was not super quick to resolve this but we were able to get in through an unlocked door in the backyard... and eventually received instructions for getting the keys out of a hidden lockbox. Between new locks and the unlocked backdoor, I was a little concerned about security of the house but it ended up fine. Vacasa sends a long rental agreement with a bunch of rules that are not really mentioned in the VRBO listing so that's annoying. And they also messed something up with offering late checkout when there was no one booked to check-in the day of our check-out. On my own diligent efforts to negotiate with them, they were able to offer a mid afternoon check-out for $300 which was worth it in our case. Ultimately, I've come to expect subpar management from Vacasa so I kind of knew what to expect. Again, the property itself is awesome.

Large property with lots amenities, I would highly recommend this property to anyone vacationing in the desert.

The home and property is really nice. Was perfect for our Coachella group. Backyard is a gem - great pool, hot tub (though you have to pay an extra heating fee), pagoda, dining space. Living room and kitchen are well appointed except the lack of kitchen knives. Which leads to property management - far from flawless but satisfactory overall, which is basically as much as you can ask for with Vacasa. Got off to a rough start - they had changed the front door lock at some point before our stay but failed to update the check-in instructions. Instructions were for a SmartLock but the house only had a standard manual lock + key. Vacasa was not super quick to resolve this but we were able to get in through an unlocked door in the backyard... and eventually received instructions for getting the keys out of a hidden lockbox. Between new locks and the unlocked backdoor, I was a little concerned about security of the house but it ended up fine. Vacasa sends a long rental agreement with a bunch of rules that are not really mentioned in the VRBO listing so that's annoying. And they also messed something up with offering late checkout when there was no one booked to check-in the day of our check-out. On my own diligent efforts to negotiate with them, they were able to offer a mid afternoon check-out for $300 which was worth it in our case. Ultimately, I've come to expect subpar management from Vacasa so I kind of knew what to expect. Again, the property itself is awesome.

Beautiful backyard, and lots of space! Wish they provided more cleaning supplies like spray and sponges and a broom or mop. The directions to unlock and lock up were very confusing but overall the property was great!

Very nice place, great location

This property is large and clean. Every bedroom has a bathroom, and the beds were ok. The kitchen is well stocked, and easy for a big group (except there were no good cooking knives). But overall we were disappointed. All the furniture is very worn out, smelly and uncomfortable. Although it was not noted in the VRBO listing, we were charged $100/day plus tax for heating the pool. Then, even though we paid the extra fee, the hot tub just didn't get hot enough to sit in it comfortably; no matter what we selected on the indoor control, it was just lukewarm, so we ended up not using it.

We loved the bedrooms, the large kitchen, living room and huge backyard. Very unique outside layout with lots of space and areas to spread out. There was so much room in the main house that we didn't utilize the 2nd casita for living accommodations.

A few hiccups due to Turnkey being ? Bought out by VaCasa but they were very responsive

Never had to leave house. Plenty of room and things to do. Few things needed to be fixed prior to our arrival. Did walk thru to make sure the problems were documented so I will not be charged.

All en-suite bedrooms to accommodate couples.

This home is PERFECT for our 4 generation family! So much fun with amazing indoor and outdoor living spaces!

This was a very easy home to stay at. The supplies needed were all there. It was an easy process overall. From booking, to check in, to checking out. A totally flawless trip. We loved it so much we may consider coming out here during the holidays and making this an annual trip during the summers as well! Thank you!