la gentillesse du personnel d'acceuil

lors de notre deuxiéme jour le personnel frappe à la porte et rentre SANS GENE , sans attendre notre reponse . la machine à café est H .S pour le petit déjeuner et l'on va dans la partie d'Ibis styles

Very unattentive staff, it is like an abandoned hotel.

The cleaning staff were friendly.

The bed was terrible!! It was not clear how to get to parking.

Location was good

Size of the room was OK, but not cleaned at all. The bedding were dirty, the floor was very sticky. Overall not a good experience.

Classic Ibis. Functional, comfortable, quiet. Good breakfast.

The elevator from the parking is not working. It's probably not the hotel fault.

Aircondition

Elevator

all as expected, good value for the price

nothing

Location was great. Staff was helpful all the time. The room was fine as well.

Nothing, for a budget one night is totally fine.

Great location directly next to the train station and EuroVelo 6, the area felt calm and safe. Staff were very helpful. Free bike parking in the locked bike garage next to the train station was available. Very small, but fine room.

Guests going to and from their rooms could be heard from the corridor, but this got somewhat better after around 11 pm. No hairdryer in the bathroom. The breakfast was okay, but not great, with a rather limited selection.

I am totally disappointed. We booked 2 rooms for 5 people. 3 children. We had 2 rooms of 2! We had to sleep 3 people in the same bed. 2 rooms in 2 distinct floors and areas!!! I let the receptionist know it was not what I booked, he was disrespectful and didn’t try to do something. We went to the restaurant, hoping to have a good news at our return. Same speech. This guy should totally not work at a reception and in contact of person. I want a partial refund!

I have been here several times. Great for one night

Good location, parking, staff and breakfast

It wasn't easy to understand how to get to undeground parking, there was no hot food for breakfast

Simple, clean room with comfortable bed for good price. Location - near by central station.

Cleanliness and good staff!

We find it not easy to find the parking! We Googled the address and found that impossible to drive in 😅 we need to study how to get to the and stopped somewhere to ask the staff about where to park. The parking entrance is actually the station parking on the -1st floor and that’s really not easy to find! We hope ibis could advise us much earlier about this (this was a waste of our 1/2 hr!).

Great value for money with a great breakfast. Ideal location for only a few minutes walk to the town centre and all the amenities. Perfect stopover location for me with a long transit from Italy to the UK.

emplacement parking

Everything! Price, rooms, location which is right next to the central station - it was amazing.

clean and next to the train station

Cleanliness, location, comfort

The breakfast could have a better variety... Very basic

Good location for a one night stay in Mulhouse.

The room was very small and the breakfast was not great.