En general el hotel maravilloso, el restaurante rico y los alimentos de buena calidad

Un poco la zona

Beautiful hotel and somewhat unique with its indoor environment of living plants and historical artifacts on display. The room with a jacuzzi was perfect for us! It was clean, comfortable, great view and had everything we needed. The hotel is in a very nice, safe neighborhood and close to many restaurants and shopping. The food in the downstairs restaurant was delicious and the entire staff was super friendly and helpful. The staff does not speak much, if any, English, but they were very patient and understanding with my poor Spanish ability so they get a big thumbs up for that!

Absolutely no complaints about anything at this hotel.

clean, modern

did not understand why bio in the name; in the jacuzzi room no bathrobes, dinner food so so

Great staff, friendly and helpful

No common lounge area

Food is pretty good at the restaurant and the staff are great. Some advice, don't leave the car outside the parking lot during the night or you risk getting your mirrors robbed, we didn't thanks to the guy at the front desk who fortunately was paying attention and was able to shout at them,

Room was a bit noisy from the streets surounding the hotel, no proper insulation makes it too warm and therefore you always need the AC.

Room was nice, comfortable bed & clean. Friendly staff, quite central.

The restaurant was very pricy and the food did not compare to the prices. The ingredients for the included breakfast was not as good as we have had in much cheaper hotels, such as very watered down juices and the coffee & hot chocolate tasted instant.

clean and comfortable, great staff.

windows aren’t double glass, so might be a little be rumorous.

excellent front desk service and information 24/7

Friendly and helpful staff. Cleanliness.

Room was very small and cramped. Breakfast option was limited. Bathroom felt slippery. No hot water kettle options!

Friendly staff and very helpful. Front text is comfortable to talk on English which helps. Rest of the staff are Spanish speaking but excellent and patient. Hotel has a comfortable vibe. Green. Bio friendly. Clean.

Breakfast was average. Hotel doesn't have any other facilities like pool or gym or sauna or public laundry.

location, staff, cleanness, sustainability involved in the property.

shower didn’t warm up for 1 night only. breakfast didn’t have much options, with limited eggs per person for example.

The property is great and well maintained. It is eco friendly which was a huge plus. The staff is great, and place is super clean!

Breakfast is blah, there is almost nothing. Also the area seems a bit boring, not much to go to but that is a general city issue outside of Poblado. The ambience is not as quiet as on higher floors the street noise is present.

Friendly staff , close to my location of work ( plaza major ) , the open floor plan , the greenary

n/a

beautiful, well appointed. there is a nice grocery store one block away.

it was really noisy. there is an airport very close. the street is noisy.

very friendly cooperative personel , clean , new and large rooms

breakfast could be better

Staff, location

Breakfast