cockroaches

Property does not follow COVID rules. Room was extremely dirty (covered in dirt and grime). I was so disgusted that I just left and continued my drive home.

Sketchy looking... did not feel safe! Definitely not a family friendly place. Tried to cancel and wasn’t able to. Didn’t stay anyway.

On April20 2020, When we tried to checkin, they said they r out of water and asked us to cancel the booking. So we had to cancel our booking. And it has been more than 2 weeks, they have not refunded our money. Very disappointed with their customer service.

You should remove this hotel. it is not fit to stay in. When I arrived waited 20 min for clerk. Spoke to another man in office who had just checked in. Light switch didn't work he crossed room in the dark and hit another light switch to see cockroaches scurry everywhere. I went to check my room and the lights were already on. The sliding glass door was open 6 inches and it would not latch and they had put a door safety chain on it, so apparently someone had tried to open it from the outside. Maid cart was in middle of hallway and towels strewn on the floor around it. I did not stay and they said they would not charge my card. However they charged me a deposit which they refunded, but charged me for the room and $24 over the price arranged through Hotels.com. Tried to call to work it out, three deferent times, never got an answer. Had to dispute the charges through my credit card company.

I would never stay there again,felt very unclean, did not even go for the breakfast. Sheets very spotted, glad I took my own sheets.

Worst we have ever seen! Do not stay at this property. To start with the outside appearance is old, run down, and dirty. That should have been out first clue, but we already had nonrefundable reservations. We asked for a room with one king bed but were told they had none. We were given a room with two beds but when we went to check it out, found the door ajar and the room still dirty from previous guests! Went back to office and a room with one king bed just magically came available. When we went to check on this room, very close to the previous one, the keys would not work. It took 3 trips to the office plus help from their handyman to get in. The room had an awful smell. The furniture was old and not well maintained. A coffee maker with NO cups or coffee supplied. Ironing board with no iron. Stained sheets and bed covers. Water stains in the toilet and only one set of towels. It also appeared that there were weekly residence staying in other rooms. This is all a shame because four years ago it was a nice place to stay. Not anymore!

When we got there, we got to play a game: What the h3ll is in our toilet? Final answer, we guess dog food & a straw (a plastic one, look out turtles!!) The whole place reeked of cigarette smoke, even in the lobby where they proudly advertised they were a 100% smoke-free establishment. People are living in this place full-time and someone in the room over our head was vacuuming at 11pm (not the cleaning crew, if the condition of the room is any indication, they don't have a cleaning crew). I'm not sure how many peoples DNA was in our bathroom, but there was a LOT of hair on the floor that wasn't ours. Also we got to listen to a drug deal on-site and some guy jumped from the balcony above our room onto the patio outside our door. This isn't all that happened, but you get the general idea.

The door kept getting stuck and didnt want to shut

Clean and the staff was helpful . Close to the highway

Dirty bathroom, clogged sink and bathtub, dirty sheets luckily I had my own sheets and towels. Wouldn't recommend for the price I paid!

We would not recommend this place to stay. It was not well kept. The room lacked amenities, face clothes, towels, bath mat and Kleenex. The toilet seat was not secured. The tub was dirty and there was gunk around the edge. The sheets were not well cleaned. There was dirt on the floor. The doors would not lock properly. It was noisy.

The place is old, and dirty, nothing works, coffee maker in room broken, shower dirty, had to go to desk for towels! Overall terrible

Because reservation was booked through Expedia, no points; no trash can, no plastic glasses or coffee cups, one washcloth, no batteries in tv or cable remotes, curtain only covered 90% of window, burn holes in the bedspread and sheets, shower curtain barely touches the edge of the tub, so be prepared to mop up the floor; toilet does flush if you hold the handle down for 15 seconds; it is possible to find a not-too-lumpy spot in a pillow, if you have a skinny head; and if you picked up all the aluminum cans in the parking lot and sold them to a recycler you could pay for the room.

Towels were stained. Sheets were stained. Ac didn't work correctly.

Nice guy at the front desk. What a shoot hole. Unplugged AC/Heat with no controls. TV stand broken off the dresser. The drain in the sink was stuck closed and would not drain. The sheets had ink stains, might have been blood, but I am not CSI. Poorly repaired wall damage, mismatched paint, old deteriorated closet wall (water damage) I would not even consider a shower, which the curtain was also screwed up. It doubles as a homeless home as room a few doors down had kids toys outside. Thank God I left at 4:30am and missed "breakfast"

Booked online and when showed to check in no one was there. Got charged anyways because they marked it as no show. Not a good way to do business!

Place was not in very good shape, needed a lot of work. Happy to say the bed was fine.

The Place was in bad shape. Cigarette butts were pooled at our room door. We were not assigned a non smoking room as promised and the room smelled of tobacco smoke. the comforter was soiled and the bed sheets were not changed from the last guest stay.

Place was dirty. No blanket on bed. Bed cover was filty. Would not have stayed, but room was prepaid.